ITSM/GRC Performance Manager

A Performance specialist in an ITIL-aligned organization, who plays a crucial role in ensuring optimal service delivery. As an ITSM/GRC member, you'll play a key role in shaping our ITSM and GRC practices.Role and ResponsibilitiesKey Responsibilities with some ITSM processes.The following responsibilities are included but not limited to the main activities...

A Senior Performance specialist in an ITIL-aligned organization plays a crucial role in ensuring optimal service delivery. As an ITSM/GRC member, you'll play a key role in shaping our ITSM and GRC practices.Role and ResponsibilitiesKey Responsibilities with some ITSM processes:The following responsibilities are included but not limited to the main activities...

Job SummaryWe are seeking a highly skilled ITSM/GRC Senior Performance Specialist to join our team at Ejada Systems Limited. As an ITSM/GRC member, you will play a key role in shaping our ITSM and GRC practices.Main ResponsibilitiesPerformance Monitoring and Improvement:Continuously monitor IT service performance metrics.Identify and analyze performance...

About the JobJoin our team as an ITSM/GRC Senior Performance Specialist and take on a challenging role that will leverage your skills and experience to drive performance excellence across ITSM and GRC domains. You will be part of a high-performing team dedicated to delivering exceptional IT services and experiences.Main ResponsibilitiesDevelop ITSM and GRC...

ITSM/GRC Critical INC and Problem ManagementThis role is responsible for ensuring the availability and stability of IT services by proactively identifying, investigating, and resolving critical incidents and problems. This involves on-call support, driving incident resolution, conducting root cause analysis, and implementing preventative measures to minimize...

RequirementsTo succeed in this role, candidates must have:A bachelor's degree in computer science or information technology.ITIL Foundation certification.Experience with critical incident management and problem management.Excellent communication and collaboration skills.A commitment to ongoing professional development.This role requires a strong...

About the RoleIn this position, you will support EJADA and customer/project needs by leveraging your ITSM/GRC expertise to adapt our processes and meet specific requirements.ResponsibilitiesService Delivery:Manage IT service delivery to ensure optimal results.Monitor and report on IT service performance.Process Optimization:Optimize IT processes to enhance...

Key ResponsibilitiesThe ITSM/GRC Senior Performance Specialist will be responsible for:Developing and implementing ITSM and GRC strategy to achieve business objectives.Monitoring IT service performance metrics and identifying areas for improvement.Developing and implementing performance improvement plans to address gaps.Designing and delivering insightful...

About the RoleIn this pivotal position as an ITSM/GRC Senior Performance Specialist, you will be responsible for driving performance excellence across ITSM and GRC domains. You will be part of a high-performing team dedicated to delivering exceptional IT services and experiences.Main ResponsibilitiesDrive ITSM and GRC Strategy:Shape and execute ITSM and GRC...

About the RoleThis dynamic position requires a skilled professional with a strong understanding of ITSM and GRC practices.Main responsibilities include:Supporting business needs by leveraging ITSM/GRC expertise.Knowledge sharing through workshops and awareness sessions.Developing and maintaining ITSM/GRC related documentation.Aligning with industry standards...

The Job DescriptionAssess current IT operations maturity, identify gaps and shape solutions.Set up ITSM planning, identify implementation requirements, and design ITSM blueprint roadmap.Develop, document, maintain, and audit ITSM processes and procedures.Define RACI matrix for IT resources.Ensure that each process has a clearly defined input and...

Job OverviewThis is a dynamic position within Ejada Systems Limited where you will be responsible for ensuring optimal service delivery in an ITIL-aligned organization. As an ITSM/GRC member, you will play a key role in shaping our ITSM and GRC practices.Key ResponsibilitiesPerformance Monitoring and Improvement:Continuously monitor IT service performance...

About the Role:The ideal candidate for this position will have 3 to 6 years of experience in managing and operating BMC Remedy Helix solutions. You will be responsible for ensuring the smooth operation of our IT Service Management (ITSM) platform.Key Responsibilities:Daily Operations: Perform daily operations, monitoring, and maintenance of BMC Remedy Helix...

Job Description:We are searching for a dedicated and experienced individual to join our team as a Cybersecurity GRC Manager. This position provides an exceptional opportunity to lead our organization's Governance, Risk, and Compliance (GRC) initiatives in the cybersecurity domain. If you have a passion for protecting digital assets and ensuring compliance...

GRC Advisory Services LeaderCyberani Solutions is looking for a skilled GRC Advisory Services Leader to manage high-complexity GRC projects, deliver tailored governance frameworks, and ensure clients' regulatory requirements are met. As a leader in this field, you will have the opportunity to contribute to the company's growth and professional...

Direct message the job poster from TreeHuman Resources | Talent Management | Learning & Development | L&D | Talent Acquisition | Headhunter | Saudization | HR Operations | FintechRole Purpose:Responsible for Internal Information Technology controls compliance, regulatory, risk and departmental procedures, and drive our information security programs,...

Job SummaryWe are seeking an experienced ITSM/GRC professional to join our team at Ejada Systems Limited. As a Technology and Service Improvement Manager, you will play a critical role in enhancing our IT service delivery and improving our overall performance.Main ResponsibilitiesPerformance Analysis:Collect and analyze data to assess IT service...

Job DescriptionThis role is responsible for ensuring the availability and stability of critical IT services by proactively identifying, investigating, and resolving incidents and problems.The successful candidate will be involved in a variety of tasks, including:24x7 Availability for handling critical issues reported in the environment.Assessing situations...

Key ResponsibilitiesThe GRC and ITSM Expert will be responsible for ensuring that our IT services meet or exceed agreed-upon standards. This includes:Monitoring and analyzing IT service performance metrics.Identifying areas for improvement and developing strategies to enhance efficiency and effectiveness.Collaborating with cross-functional teams to ensure...

Join Our TeamWe are a dynamic team of professionals dedicated to providing best practices and excellence methodologies in the domains of ITSM, Information Security, Business Continuity, GRC, Risk Assessment, Security Compliance, IT Quality and Enterprise Architecture.Our Goals:Deliver High-Quality Services: Deliver high-quality services that meet the...