Shift Lead in Customer Support Team
3 days ago
As a Shift Leader at Keeta, you will play a critical role in shaping the customer experience for our clients. You will lead a team of customer service agents during rotating shifts, providing guidance and support to ensure they deliver exceptional service. Your primary focus will be on monitoring agent performance, identifying areas for improvement, and implementing solutions to drive results. If you have a background in customer service and a passion for leading teams, this could be the perfect opportunity for you.
Key responsibilities will include:
- Monitoring agent performance during rotating shifts
- Providing guidance and support to help agents excel in their roles
- Identifying areas for improvement and implementing solutions
-
Customer Service Shift Leader Professional
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeJob Description: We are seeking a seasoned customer service professional to join our team as a Shift Leader. The ideal candidate will have extensive experience in customer service, with a strong background in leading teams and driving results. As a Shift Leader, you will be responsible for monitoring the performance of our customer service agents during...
-
Customer Support Supervisor Position
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeAbout the Position: We are looking for a highly motivated and experienced customer service professional to join our team as a Shift Leader. In this role, you will be responsible for leading a team of customer service agents during rotating shifts, providing guidance and support to help them deliver exceptional service. Your primary focus will be on...
-
Leading Customer Experience at Keeta
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeJob Overview: We are seeking a talented customer service professional to join our team as a Shift Leader. In this role, you will be responsible for leading a team of customer service agents during rotating shifts, providing guidance and support to help them deliver exceptional service. Your expertise will be invaluable in shaping the customer experience for...
-
Customer Support Team Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CEQUENS Full timeJob Description:The Customer Support Lead will report to the Customer Success Manager, providing guidance to a team of customer support professionals. The role focuses on maintaining high-quality customer service and ensuring effective issue resolution within established guidelines.Key Responsibilities:Assist in implementing strategies that enhance customer...
-
Customer Support Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CEQUENS Full timeReporting to the Customer Success Manager, the Customer Support Lead provides guidance to a team of customer support professionals. The role focuses on maintaining high-quality customer service and ensuring effective issue resolution within established guidelines.Strategic ResponsibilitiesAssist the Customer Success Manager in implementing strategies that...
-
Customer Service Team Leader
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh Al Waha, an IHG Hotel Full timeFront Office Supervisor Role:The Front Office Supervisor at Crowne Plaza Riyadh Al Waha, an IHG Hotel, is responsible for leading the front desk operations during their shift. This involves supervising staff, ensuring the efficient delivery of guest services, and maintaining high standards of customer satisfaction.Key Responsibilities:Supervise front office...
-
Customer Support Operations Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CEQUENS Full timeResponsibilities:The Customer Support Lead will be responsible for:Collaborating with the Customer Success Manager to develop and implement strategies that enhance customer support quality and efficiencyMonitoring and analyzing customer support metrics to identify areas for improvement and optimize processesFostering a customer-centric culture within the...
-
Shift Lead, E-commerce Warehouse
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout the JobWe are looking for a highly motivated Shift Lead, E-commerce Warehouse to lead our warehouse team in providing excellent customer service and achieving exceptional results. The ideal candidate will have strong leadership skills, excellent communication skills, and a proven track record of success in leading high-performing teams.Key...
-
Shift Supervisor
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeShift SupervisorWe are seeking an experienced Shift Supervisor to join our operations team. As a Shift Supervisor, you will be responsible for overseeing the day-to-day activities of our associates, ensuring that they have the necessary resources and support to perform their duties efficiently.Your key responsibilities will include:Creating and implementing...
-
Operations Team Lead, Outbound
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob ID: 2931713 | Afaq - Warehouse BranchOperations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything...
-
Customer Support Specialist
45 minutes ago
Riyadh, Ar Riyāḑ, Saudi Arabia RADCARE Full timeRADCARE is seeking a highly skilled Customer Support Specialist to handle customer inquiries and resolve issues efficiently.Job OverviewProvide exceptional customer service via phone calls, ensuring timely resolution of customer concerns.Key ResponsibilitiesDevelop strong communication skills to effectively interact with customers and colleagues.Demonstrate...
-
Team Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full timeAt Six Flags Qiddiya City, we are seeking a skilled Team Leader to oversee daily operations within the In Park Services department. This role involves supervising staff, ensuring high standards of guest service, and maintaining a clean and organized working environment.Key ResponsibilitiesLead pre-shift meetings to communicate daily objectives, menu changes,...
-
Customer Service Team Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...
-
Customer Service Team Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...
-
Customer Service Team Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeJob DescriptionWe are seeking a Customer Service Team Lead to join our team at Johnson & Johnson. In this role, you will be responsible for creating a world-class customer experience by emphasizing excellence in customer service procedures and promoting cooperation, collaboration, and a culture of mutual trust.The ideal candidate will have 4+ years of...
-
Customer Success Team Lead
9 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Dafater Full timeAt Dafater, we are looking for a highly skilled Customer Success Team Lead to join our team. As a key member of our customer success department, you will be responsible for leading a team of specialists in ensuring outstanding client experiences.Job Description:Oversee and guide a team of Customer Success Specialists to ensure the delivery of exceptional...
-
Customer Service Team Lead
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeKeeta is seeking a talented Customer Service Team Lead to lead our customer-facing teams in delivering exceptional service experiences. In this role, you will oversee the training of supervisors/riders in the region to enhance employees' overall quality and business capabilities.Main ResponsibilitiesLead customer-facing teams, ensuring consistent delivery of...
-
Fulfillment Center Shift Supervisor
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob SummaryThis is an exciting opportunity for a motivated and experienced logistics professional to join our team as an Operations Supervisor. As a key member of our operations team, you will be responsible for overseeing shift management, ensuring customer orders are fulfilled safely and efficiently, and driving continuous improvement in our processes.Key...
-
Customs, Shift Supervisor
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia noon Full timeGet AI-powered advice on this job and more exclusive features.noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion....
-
Office Support Team Lead
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia LEO MEA (Middle East & Africa) Full timeKey ResponsibilitiesSupport the operations team in coordinating meetings, events, and travel arrangements.Manage office supplies, inventory, and coordinate with the finance team to ensure accurate invoicing and expense tracking.Provide exceptional communication and customer service skills to effectively handle client and employee inquiries.Develop and...