Customer Service Deliverer

5 days ago


Riyad Al Khabra, Saudi Arabia Syarah Full time

Syarah is transforming the car buying landscape in Saudi and the Middle East. Our digital solutions empower buyers to purchase cars online, streamlining a complex process through integrated systems for sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, shipping, and more.

We're seeking talented professionals who share our vision to deliver exceptional customer experiences while driving growth in the auto sector.

Syarah employees embody core values: Tolerance, Transparency, Respect, Integrity, and Positivity.

Job Description: Quality Assurance Specialist

Are you meticulous and passionate about delivering exceptional service? We're looking for a Quality Assurance Specialist with a relentless pursuit of perfection.

Main Responsibilities:
  1. Evaluate Sales officers' performance during customer interactions.
  2. Monitor inbound and outbound calls to assess sales officers' behavior, technical accuracy, and customer service performance.
  3. Participate in designing call monitoring formats and quality standards.
  4. Conduct call and chat monitoring, providing insights to the site management team.
  5. Use quality monitoring data management tools to track performance at team and individual levels.
  6. Facilitate call calibration sessions for call center staff.
  7. Other duties as required.
Required Skills:
  1. At least 2 years of QA experience.
  2. Excellent communication and interpersonal skills.
  3. Outstanding customer service skills and dedication to delivering exceptional experiences.
  4. Strong emphasis on quality and customer satisfaction.
  5. Exceptional listening and analytical abilities.
  6. Microsoft Office proficiency (Word intermediate, Excel basic).
  7. Capacity to handle multiple tasks in a fast-paced environment.
  8. Automotive industry experience is beneficial.

  • Customer Services

    3 days ago


    Riyad Al Khabra, Saudi Arabia Areeb Full time

    This is a remote position.On behalf of our client, we are looking for a Customer Services Representative to join their team in Saudi Arabia (Remote).Job Summary:As a call center agent, your responsibilities typically include handling customer inquiries, providing information about products or services, resolving issues, and ensuring customer satisfaction....


  • Riyad Al Khabra, Saudi Arabia Areeb Full time

    About Areeb:Areeb is a leading provider of customer service solutions, and we are seeking a talented individual to join our team in Saudi Arabia (Remote).Job Description:As a call center agent, you will be responsible for handling customer inquiries, providing information about products or services, resolving issues, and ensuring customer satisfaction.Main...


  • Riyad Al Khabra, Saudi Arabia IFS Full time

    About IFSIFS is a leading global enterprise software company, renowned for delivering innovative solutions that empower businesses to thrive in today's fast-paced world.We have a rich history of helping organizations like yours succeed by providing them with the tools and expertise they need to drive growth, efficiency, and innovation.At IFS, we're...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    Job OverviewThe Customer Service Trainer & Quality Specialist is a pivotal role at Tabby, where we are committed to delivering exceptional customer experiences. This position plays a key part in ensuring our customers receive the highest level of service, while also contributing to the ongoing development and improvement of our customer support...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    Customer Service Trainer - Saudi NationalDepartment: Customer Support OpsEmployment Type: Full TimeLocation: KSACompensation: ر.س9,000 / monthDescriptionWe are looking for a Customer Service Trainer & Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    Customer Service Representative - Saudi NationalApplication Deadline: 31 March 2025Department: Customer Support OpsEmployment Type: Full TimeLocation: KSACompensation: ر.س6,000 - ر.س7,500 / monthDescriptionJoin us in redefining customer experience at Tabby As a Customer Experience Representative, you'll be at the forefront of delivering seamless,...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    Job SummaryWe are seeking a skilled Customer Service Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English, and have a strong understanding of customer service principles and practices as well as cultural nuances of the GCC region.In this role, you will be responsible for monitoring, evaluating and improving the...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    Customer Service Quality Specialist - Saudi NationalDepartment: Customer Experience ManagementEmployment Type: Full TimeLocation: KSACompensation: ر.س8,000 / monthDescriptionWe are seeking a skilled Customer Service Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English, and have a strong understanding of...


  • Riyad Al Khabra, Saudi Arabia Siemens Mobility Full time

    Job SummaryThe AT and XP Regional Customer Service Modality Manager will lead customer service operations for MEA countries, driving growth, profitability, and customer satisfaction within the framework of Siemens Healthcare, Customer Services.This role will be based in Riyadh, Saudi Arabia, and will involve developing and implementing opportunities to...


  • Riyad Al Khabra, Saudi Arabia Talal International Overseas Employment Promoters Full time

    About Talal International Overseas Employment PromotersTalal International Overseas Employment Promoters is a leading employment promoter in the hospitality industry. We offer exciting opportunities for individuals to work with us and contribute to our success.As a waiter or team member at one of our hotels in Riyadh, Dammam, Saudi Arabia, you will have the...


  • Riyad Al Khabra, Saudi Arabia Organon Full time

    At Organon, our sales team plays a vital role in supporting our customers by providing clinical information about products, educational resources, and training programs. Our goal is to help healthcare providers meet the needs of their patients in their communities.Key Responsibilities:Closing direct sales of products to meet individual/team targets and...


  • Riyad Al Khabra, Saudi Arabia Cisco Full time

    About UsCisco is a software company that helps our customers implement change in their digital businesses. We are looking for an experienced Customer Experience Services Executive to join our team in Riyadh, Saudi Arabia.Job ResponsibilitiesSell our Customer Experience Services portfolio to major accounts in Saudi Arabia.Develop and execute services sales...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    Job DescriptionAs a Customer Service Representative at Tabby, you will be responsible for delivering exceptional customer experiences through seamless and engaging interactions. This role requires strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.Key Responsibilities:Engage with customers via chat and...


  • Riyad Al Khabra, Saudi Arabia Foodics Full time

    We are seeking a highly skilled and experienced Receptionist to join our team at Foodics. The ideal candidate will possess excellent communication and interpersonal skills, as well as proficiency in Microsoft Office.Your key responsibilities will include greeting and assisting visitors, handling correspondence and packages, maintaining a clean and organized...


  • Riyad Al Khabra, Saudi Arabia Siemens Mobility Full time

    Key ResponsibilitiesCustomer Base Analysis: Conduct customer base analysis and business potential identification to inform sales support and technical collaboration efforts.Contract Management: Manage contracts, service portfolios, offerings, and pricing to ensure optimal revenue growth and market expansion.Service Budget Planning: Plan and implement the...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    About the RoleThis is an exciting opportunity for a Customer Service Quality Specialist to work with our team in KSA. We are looking for someone who is fluent in Arabic and English, and has a strong understanding of customer service principles and practices.The successful candidate will be responsible for monitoring and evaluating the quality of our customer...


  • Riyad Al Khabra, Saudi Arabia RecruitMe Plus Full time

    Job Overview:The Customer Service Team Lead plays a vital role in maintaining high standards of customer satisfaction and staff performance. Key responsibilities include:Focusing on staff performance and adherence to health and safety regulatory standardsSupervising and coordinating the relationship between Front of House and Back of House...


  • Riyad Al Khabra, Saudi Arabia AL AMAL BUSINESS SOLUTIONS Full time

    We are committed to excellence in all aspects of our business, including customer service and employee satisfaction.The successful candidate will have a passion for delivering exceptional customer experiences and creating memorable moments for our guests.About the Role :Deliver premium coffee experiences and top-notch dining service to our customers.Develop...


  • Riyad Al Khabra, Saudi Arabia Siemens Mobility Full time

    This position requires a strong background in service management, with 5+ years of experience in the AT and XP modality or a directly related field. You will also need professional-level knowledge of using analytical databases and complex Excel workbooks, as well as competence in MS Office applications, PowerBI, and reporting tools.The successful candidate...


  • Riyad Al Khabra, Saudi Arabia Dahlawi Manpower Recruiting Full time

    About UsDahlawi Manpower Recruiting is a reputable manpower recruiting agency in Taif, Saudi Arabia. We are committed to delivering high-quality services to our clients and employees.We are seeking an experienced Retail Sales Associate to join our team and contribute to our success.The ideal candidate will have excellent communication and interpersonal...