Customer Service Modality Expert
22 hours ago
This position requires a strong background in service management, with 5+ years of experience in the AT and XP modality or a directly related field. You will also need professional-level knowledge of using analytical databases and complex Excel workbooks, as well as competence in MS Office applications, PowerBI, and reporting tools.
The successful candidate will be able to thrive as a member of a collaborative, cross-functional team, demonstrating excellent leadership and people management skills. Fluency in English is required, and prior experience in leadership roles is highly advantageous.
Key Responsibilities:- Market Analysis: Conduct market analysis and competitive transparency to drive CS revenue and market growth.
- Customer Base Analysis: Analyze customer base and business potential to identify opportunities for growth.
- Contract Management: Manage contracts to ensure efficient execution of all CS Business Management Processes.
In addition to your technical skills, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
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Riyad Al Khabra, Saudi Arabia Siemens Mobility Full timeJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...
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Regional Customer Experience Manager
22 hours ago
Riyad Al Khabra, Saudi Arabia Siemens Mobility Full timeWe are seeking a highly skilled Regional Customer Experience Manager to join our team in Saudi Arabia. As a key member of our customer service modality, you will be responsible for identifying and developing opportunities to enhance operational effectiveness across MEA countries.Key responsibilities include proactively identifying cost-saving opportunities,...
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Service Operations Manager
22 hours ago
Riyad Al Khabra, Saudi Arabia Siemens Mobility Full timeSiemens Healthineers is a global leader in medical technology, committed to creating better outcomes and experiences for patients worldwide. We are seeking a highly motivated Service Operations Manager to join our team in Saudi Arabia, where you will play a critical role in driving growth and development across MEA countries.As a key member of our customer...
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Digital Health Services Manager
4 days ago
Riyad Al Khabra, Saudi Arabia Siemens Mobility Full timeWe are a global leader in medical technology, dedicated to creating better outcomes and experiences for patients. Our innovative solutions are crucial for clinical decision-making and treatment pathways.As a Business Manager, Digital Health, you will play a key role in developing and managing our Digital Health portfolio within the country. You will work...
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Customer Service Technician
4 days ago
Riyad Al Khabra, Saudi Arabia Olayancareer Full timeOlayancareer is seeking a talented Customer Service Technician to join our team.About the JobThe successful candidate will be responsible for handling customer inquiries, managing consumables, and delivering machines meter reading on time.ResponsibilitiesHandle customer inquiries and provide timely responses to resolve issues.Manage consumables to minimize...
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Service Provider Solutions Expert
4 days ago
Riyad Al Khabra, Saudi Arabia Cisco Systems, Inc. Full timeAbout This RoleThis is an exciting opportunity to join Cisco Systems, Inc. as a Solutions Engineer. As a key member of our team, you will partner with our Account Managers in a pre-sales technical role, showcasing Cisco product solutions, setting up demonstrations, and explaining features and benefits to customers. You will design and configure products to...
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Cybersecurity and IT Services Expert
3 days ago
Riyad Al Khabra, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeCybersecurity and IT Services Expert plays a pivotal role in safeguarding our organization's technological infrastructure. Responsibilities include:Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.Implementation and management of Azure/AWS storage with advanced management.The position requires a high level of...
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Customer Experience Expert
6 days ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeAbout TabbyAt Tabby, we're redefining customer experience in the fintech industry. Our goal is to deliver seamless, engaging, and solution-driven interactions that exceed our customers' expectations.Key ResponsibilitiesWe're looking for a Customer Experience Representative who will engage with customers via chat and phone, providing prompt and effective...
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Customer Experience Expert
22 hours ago
Municipality of Al Shamal, Saudi Arabia Arab National Bank Full timeWe are looking for a Customer Experience Expert to join our team at the Arab National Bank. As a Customer Experience Expert, you will be responsible for ensuring that our customers have an exceptional experience when visiting our bank.About the RoleThe Customer Experience Expert will be responsible for managing the customer experience, from greeting...
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Application Support Services
6 days ago
Riyad Al Khabra, Saudi Arabia Arthur Lawrence Full timeCompany OverviewArthur Lawrence is a reputable management and technology consulting firm providing expert services in enterprise-wide business transformation and business applications implementation. We pride ourselves on our technical expertise, broad experience, and commitment to delivering high-quality solutions.Our team consists of highly skilled...
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Customer Service Host
5 days ago
Riyad Al Khabra, Saudi Arabia theWORK Full timeKey Responsibilities:Clean tables or counters after guests have finished, maintaining a clean and organized environment.Inform customers of daily specials, promoting our unique offerings.
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Business Growth Strategist
4 days ago
Riyad Al Khabra, Saudi Arabia Siemens Mobility Full timeOur Digital Health portfolio includes enterprise imaging IT, AI-powered decision support, eHealth, and patient engagement solutions. We also offer business intelligence, performance management tools, and tele-operations solutions, as well as innovative cardiology IT and digital pathology.As a Business Manager, Digital Health, you will develop and manage our...
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Health Solutions Portfolio Manager
4 days ago
Riyad Al Khabra, Saudi Arabia Siemens Mobility Full timeWe are a team of more than 71,000 highly dedicated Healthineers in over 70 countries. As a leader in medical technology, we push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they face.Our portfolio is crucial for clinical decision-making and treatment pathways. As a Business Manager,...
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Riyad Al Khabra, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) (Amazon) Full timeDESCRIPTIONAWS ProServe is seeking a ProServe Cloud Architect (PCA), focusing on Financial Services Industries (FSI). This role will be focused on helping FSI customers build or migrate their business workloads on AWS.From ideation through to build and then to operate, AWS ProServe is committed to helping customers accelerate their time-to-value on AWS. This...
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Riyad Al Khabra, Saudi Arabia Cisco Systems, Inc. Full timeAccount Solutions Engineer, Service Provider Sales, KSALocation:Area of InterestEngineer - Pre Sales and Product ManagementJob TypeProfessionalCloud & AI (DCN & Compute), Cloud and Data Center, Networking, Security, Service ProviderJob Id1437389Meet the TeamLooking to be part of an innovative and dynamic team? Why not join the Europe, Middle East & Africa...
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Digital Transformation Expert
2 days ago
Riyad Al Khabra, Saudi Arabia Amazon Full timeAbout the RoleThis Digital Transformation Expert role is responsible for driving digital innovation in our enterprise customers by developing and executing business development strategies. As a key member of our team, you will be responsible for developing C-suite and line-of-business relationships with leading innovators within customer organizations,...
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Service Adviser
4 weeks ago
Riyad Al Khabra, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeKey Role in Automotive ServiceThe Service Adviser plays a vital role in the automotive dealership industry by acting as a liaison between customers and the service department. This position is crucial for ensuring customer satisfaction and maintaining the quality of service provided. The Service Adviser is responsible for understanding customer needs,...
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Riyad Al Khabra, Saudi Arabia Cisco Systems, Inc. Full timeCompany OverviewCisco Systems, Inc. is a leader in the technology industry, powering an inclusive future for all. Our passion is connection, and we celebrate our employees' diverse set of backgrounds and focus on unlocking potential.Job DescriptionWe are seeking a Solutions Engineer to partner with our Account Managers in a pre-sales technical role. This...
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Cementing Service Delivery Expert
2 days ago
Al Ahsa Governorate, Saudi Arabia Baker Hughes Gruppe Full timeCementing Service Delivery ExpertWe are seeking a seasoned Cementing Service Delivery Expert to join our Pressure Pumping Team at Baker Hughes. As a key member of our team, you will be responsible for ensuring flawless execution and on-time delivery for assigned projects. You will coordinate job activities across organizational boundaries, escalating any...
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Riyad Al Khabra, Saudi Arabia Cisco Systems, Inc. Full timeOverviewCisco Systems, Inc. is a leader in the technology industry, powering an inclusive future for all. Our passion is connection, and we celebrate our employees' diverse set of backgrounds and focus on unlocking potential.Job ResponsibilitiesThe Solutions Engineer will be responsible for partnering with our Account Managers in a pre-sales technical role....