Customer Service Operations Manager

Job Overview:We are seeking a seasoned Customer Service Operations Manager to lead our contact center team in delivering exceptional customer experiences. As a key member of our leadership team, you will be responsible for overseeing performance management, process improvement, and team engagement.About the Role:Lead a high-performing team in achieving...

Director of Customer Service OperationsWe are seeking an experienced Director of Customer Service Operations to join our team at J&J Family of Companies. As a key member of our organization, you will be responsible for leading our customer service operations, ensuring that our customers receive timely and effective support, and driving business growth...

We're looking for an experienced Operations Coordinator - Customer Service to join our team at Johnson & Johnson.About the Job:In this role, you'll be responsible for providing exceptional customer service, managing customer relationships, and supporting the Commercial & Marketing Team to achieve business objectives.Key Tasks:Customer Service: Respond to...

About Us:We're Tabby, a forward-thinking organization dedicated to revolutionizing customer service operations. Our mission is to deliver unparalleled experiences that leave a lasting impact on our customers. To achieve this vision, we're seeking a talented Operations Manager who shares our passion for innovation and customer satisfaction.Job...

We are looking for a seasoned customer service leader to join our team at تابي. As a key player in our leadership team, you will oversee performance management, process improvement, and team engagement—helping us exceed SLAs and deliver a superior customer experience.The ideal candidate will possess excellent leadership skills, with experience in...

At Arab National Bank, we are seeking a skilled Customer Service Manager to join our team.ResponsibilitiesDeliver exceptional customer service by handling telephonic conversations with professionalism and punctuality.Provide accurate information to customers, addressing all their inquiries in a timely manner.Foster strong relationships with customers by...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's...

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured.Job Function:Customer ManagementJob Sub Function:Customer Service OperationsKey Responsibilities:Process all customer inquiries, complaints, and general information via telephone,...

Job Overview:Cisco's Managed Services Operations team requires a highly skilled Technical Customer Program Manager to lead our operations teams. The ideal candidate will possess extensive experience in operations management, leadership, and customer relationship management.Key Accountabilities:Leadership and Service Delivery: Provide strategic leadership to...

Position OverviewThis is a full-time on-site role for a Customer Service Representative located in Riyadh, Saudi Arabia. The Customer Service Representative will be responsible for managing customer support, ensuring customer satisfaction, and improving the customer experience. The successful candidate will handle inbound and outbound calls, respond to...

Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...

The Customer Service Advisor is responsible for providing exceptional customer service while ensuring their needs are handled promptly and professionally. They are the front-line representatives of a company and are expected to be knowledgeable about the services the company offers.Responsibilities:Interacts with customers via call, email, social media, or...

Job DescriptionRheem Middle East seeks a highly skilled Service Operations Manager to oversee the service, warranty, and spare parts business for our air and water distributors in KSA. As the primary point of contact, you will provide technical support, guidance, and training to ensure seamless product operation, installation, and maintenance.The ideal...

Get AI-powered advice on this job and more exclusive features.Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer...

Job Requirements:To succeed as a Technical Customer Program Manager at Cisco, you will need to possess a unique blend of technical, business, and leadership skills. Below are the key requirements for this position:Main Responsibilities:Leadership and Team Management: Provide strategic leadership to multiple teams within Managed Services Operations, ensuring...

Senior Manager, Workforce Management – Customer ServiceKeeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the...

At Olayancareer, we are seeking a highly skilled Senior Customer Service Manager to join our team. As the ideal candidate, you will be responsible for ensuring exceptional customer satisfaction and driving business growth.About the RoleThis is a key position that requires strong leadership skills, excellent communication abilities, and a deep understanding...

About the Role: Sales and Customer Service SpecialistWe are looking for a talented Sales and Customer Service Specialist to join our dynamic parts department at Al-Futtaim Automotive. In this role, you will be responsible for delivering exceptional customer service, managing orders and back-orders, and maintaining accurate inventory records.Key...

Get AI-powered advice on this job and more exclusive features.Who are we?Silkhaus is a Dubai-headquartered end-to-end technology platform that powers short-term rentals (STRs) for guests, real estate owners, and operators. We have an all-star founding team and leading investors (Nordstar Ventures, Nuwa Capital, Global Founders Capital, VentureSouq, Yuj...

Customer Service Associate (role open for Saudi nationals only), CS OperationsJob ID: 2873383 | Afaq Q Tech General TradingAs an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You'll be the first point of contact for our Saudi Arabia customers in both Arabic and English by...