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Restaurant Operations Manager
2 months ago
Job Title: Restaurant Operations Manager
Job Summary:
We are seeking a highly skilled Restaurant Operations Manager to join our team at Trust Group for Recruitment. As a Restaurant Operations Manager, you will be responsible for coordinating daily Front of the House and Back of the House restaurant operations, ensuring superior service and maximizing customer satisfaction.
Key Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
Requirements:
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills
About Us:
Trust Group for Recruitment is a leading provider of recruitment services, with a strong reputation for delivering high-quality candidates to our clients. We are committed to providing a personalized consultancy service that revolves around integrity, and we are confident in our ability to match the right people to the right positions based on careful analysis of their skills, experience and personality.
Why Join Us:
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team has excellent specialist knowledge in their sectors and a thorough understanding of the issues faced by organizations. We provide a personal consultancy service that revolves around integrity, and we are committed to delivering exceptional results for our clients.