Catering Services Director
4 days ago
Independent Food Company seeks a highly skilled and experienced Catering Services Director to lead our catering operations. As the key contact for clients, you will be responsible for delivering exceptional service and ensuring seamless execution of events.
About the RoleThis is a challenging yet rewarding position that requires strong leadership skills, excellent organizational abilities, and a passion for delivering high-quality guest experiences. You will work closely with our sales and event planning teams to align catering services with client expectations and ensure timely delivery and setup of food, beverages, and equipment.
Main Responsibilities- Operations Management:
- Oversee all catering operations, from planning to execution, ensuring smooth and efficient workflows.
- Manage catering logistics, including menu development, equipment, and staffing requirements.
- Ensure compliance with health and safety regulations, food hygiene standards, and company policies.
- Team Leadership:
- Supervise and manage the catering team, including chefs, servers, and support staff.
- Recruit, train, and develop team members to deliver high-quality service.
- Schedule and assign tasks to ensure adequate staffing for all events.
- Client Relationship Management:
- Serve as the primary point of contact for clients during the planning and execution phases.
- Collaborate with clients to understand their needs, customize menus, and provide tailored solutions.
- Address and resolve client concerns promptly to ensure satisfaction.
- Financial Oversight:
- Develop and manage catering budgets, ensuring profitability for each event.
- Track expenses, negotiate vendor contracts, and optimize cost efficiencies.
- Prepare reports on financial performance, event feedback, and operational metrics.
Key Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
- 5+ years of experience in catering, hospitality, or food service operations, with at least 2 years in a managerial role.
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