Senior Technical Services Manager
2 weeks ago
The Senior Director-Technical Services (Theme Park) role is critical to the success of our theme park operations at Qiddiya. As a member of our team, you will have the opportunity to make a lasting impact on the visitor experience and help shape the future of our park.
Your responsibilities will include managing the technical services team, ensuring the seamless execution of attraction designs, constructions, and operations. You will also be responsible for maintaining high-quality standards in engineering, maintenance, safety, and operational readiness.
Key Responsibilities- Leadership and Management
- Lead a multicultural team to achieve outstanding results.
- Develop and implement strategies to enhance team performance and motivation.
- Collaborate with other departments to drive business outcomes.
- Ensure the pre-opening of attractions meets our quality standards.
- Manage the daily operations of Technical Services, including Attractions, Mechanical, Electrical, Plumbing, Carpentry, Facilities, Animatronics, Engineering, and Preventative Maintenance.
- Implement health and safety regulations to protect visitors and staff.
- Promote a culture of excellence in service delivery.
- Develop and implement SOPs to ensure consistent quality standards.
- Analyze financial data to inform business decisions.
- Develop and implement cost-saving initiatives.
- Contribute to marketing campaigns to expand our audience.
- Collaborate with cross-functional teams to drive business growth.
- Stay up-to-date with industry trends and technologies.
- Communicate effectively with stakeholders to achieve common goals.
- Ensure a safe working environment for all staff.
- Bachelor's Degree in an engineering or technical field.
- Master's Degree in Strategic Management or a related field preferred.
- Proven experience in leading the opening and operations of an international theme park in at least 2 countries.
- At least 10 years of proven success in leadership and ability to manage large teams effectively.
- Proven operational knowledge and expertise in developing and leading Technical Services processes and procedures.
- Proven success in strategic planning and execution to drive equipment availability and operational financial results.
- Proven success in developing, leading, and implementing safety programs and systems.
- Experience developing, leading, and implementing performance management systems with measurable results.
- Showcased ability to innovate and adapt to industry and business trends and changes.
- Demonstrated track record of delivering exceptional service delivery.
Qiddiya offers a competitive compensation package and benefits to attract and retain top talent.
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