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Spa Operations Manager
2 weeks ago
About Maximus Gulf Recruitment
We are a leading recruitment agency specializing in luxury hospitality placements.
Job Description
The Spa Supervisor will be responsible for monitoring and analyzing spa performance, including financial metrics, customer satisfaction ratings, and employee productivity levels.
To achieve this goal, the successful candidate will develop and manage budgets to optimize profitability and revenue growth.
In addition, the Spa Supervisor will develop and implement staffing strategies to ensure optimal staffing levels and maintain a positive work environment for spa employees.
Furthermore, they will develop and implement policies and procedures to guarantee consistent and high-quality service delivery.
Key Skills and Qualifications
The ideal candidate should possess strong attention to detail to ensure that spa services and facilities meet high-quality standards.
A strong budgeting skillset is essential to develop and manage financial plans that support the company's strategic goals.
Effective negotiation skills are also necessary to close deals and secure partnerships that benefit the business.
Strong active listening skills are required to understand clients' needs, concerns, and feedback, and respond appropriately.