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Field Service Engineer

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Smiths Group plc Full time
Job Title: Field Service Engineer

Smiths Detection, a global leader in threat detection and screening technologies, is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers across the Middle East.

Key Responsibilities:
  • Install, repair, and maintain equipment in the field, providing customer training as required.
  • Document all inspections, maintenance, and repair work, submitting paperwork in a timely manner.
  • Order, install, and return parts, managing repair parts cycle time.
  • Review all logs for open issues and prepare formal reports to customers as necessary.
  • Participate in service sales opportunities and assist with promoting and implementing revenue programs.
  • Ensure that tools and test equipment are properly maintained and calibrated.
  • Assess product/equipment performance based on field support data, recommending modifications or improvements.
  • Provide technical support to customers and other service professionals as required.
Requirements:
  • Associates Degree or equivalent technical training in Electrical/Electronic Engineering.
  • Minimum of 2-3 years' experience in troubleshooting and field repair of electrical and electronic systems and equipment.
  • Excellent communication and interpersonal skills, with a strong orientation for customer focus and teamwork.
  • Ability to travel extensively and work in a fast-paced environment.
  • Fluency in English, Arabic, and French is highly desirable.
About Us:

Smiths Detection is a global leader in threat detection and screening technologies, with a commitment to innovation and customer satisfaction. We offer a competitive compensation and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Field Service Engineer looking for a new challenge, please submit your application.