Marketplace Operations Manager
7 days ago
The Marketplace Operations Manager is a key role at SSC Egypt responsible for overseeing the day-to-day operations of our online marketplace, ensuring a seamless shopping experience for customers while driving operational efficiency. This role requires collaboration with various departments to develop strategies that optimize performance and drive growth.
Key Responsibilities:- Oversee order processing activities, ensuring timely delivery and customer satisfaction.
- Ensure effective communication with warehouse teams for smooth order receipt and fulfillment.
- Manage internal invoicing processes, ensuring accurate and efficient handoff of orders to the Warehouse team.
- Coordinate shipping and delivery logistics, selecting suitable transportation providers to ensure on-time delivery.
- Monitor return handling processes, passing claims to account managers as needed.
- Track performance metrics and order fulfillments to inform data-driven decision-making.
- A bachelor's degree in business, operations management, or a related field.
- At least 3 years of experience in e-commerce operations management or supply chain management.
- Strong analytical skills with proficiency in data analysis and interpretation.
- Familiarity with major online marketplace platforms (e.g., Amazon, eBay) is essential.
- Excellent communication and interpersonal skills are required to work effectively with cross-functional teams.
- Candidates should possess leadership skills, focusing on team development and performance management.
- Proficiency in inventory management software and analytical tools is necessary.
- A background in retail industry operations is preferred.
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Digital Marketplace Coordinator
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SSC Egypt Full timeSSC Egypt is seeking a highly skilled Digital Marketplace Coordinator to manage the daily operations of our online marketplace. As a core team member, you will be responsible for delivering exceptional customer experiences, driving business growth, and enhancing operational efficiency.Main Responsibilities:Develop and implement efficient order processing...
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Digital Marketplaces Specialist
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Marketplace Growth Expert
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Marketplace Strategy Director
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Account Manager, MENA Marketplace
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E-Commerce Operations Manager
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Supply Chain Management Expert
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Product Listing Manager
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E-commerce Logistics Specialist
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IT Operations Manager
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