Guest Experience Ambassador

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia Rotana Hotels Full time

Rotana Hotels is seeking a charismatic Guest Experience Ambassador to enhance the overall guest experience and drive loyalty. As a Marketing Executive, you will be responsible for developing and implementing guest-focused marketing initiatives, managing relationships with key stakeholders, and coordinating events.

Your key responsibilities will include:

  • Developing and implementing guest experience enhancement initiatives to drive satisfaction and loyalty.
  • Negotiating and managing relationships with key stakeholders, including media, influencers, and industry partners.
  • Coordinating events, conferences, and product launches to showcase guest experiences.
  • Cultivating relationships with guests to gather feedback and insights.
  • Creating and distributing promotional materials, including guest testimonials, case studies, and social media content.

Essential Skills:

You will require excellent communication and interpersonal skills, with the ability to build strong relationships with guests, stakeholders, and internal teams. Proficiency in social media management tools and experience with guest experience programs is also desirable.



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