Guest Experience Coordinator

1 week ago


Jeddah, Makkah Province, Saudi Arabia RAFFLES Full time

We are seeking a Guest Experience Coordinator to join our team at Raffles. The successful candidate will be responsible for coordinating and delivering exceptional guest experiences throughout their stay.

Responsibilities:
  • Assist the front office team in delivering exceptional guest experiences.
  • Coordinate with other departments to resolve guest complaints and ensure seamless guest experiences.
  • Monitor and analyze guest feedback to identify areas for improvement.
  • Develop and implement effective solutions to improve guest satisfaction.
Qualifications:
  • Proven experience in a similar hospitality role.
  • Strong communication and problem-solving skills.
  • Fluency in English and Arabic.
  • Excellent multitasking abilities in a fast-paced environment.


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