Technical Support Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia 2P Full time
About the Role

This is an exciting opportunity to join 2P Perfect Presentation as a Technical Support Specialist. As a key member of our team, you will be responsible for providing top-notch technical support to our clients.

Main Duties and Responsibilities
  • Handling Incoming Calls: Answer and respond to all incoming calls in a prompt and professional manner.
  • Identifying Solutions: Effectively identify and provide solutions to customer technical issues.
  • Collaborating with Teams: Work closely with other departments to ensure seamless communication and issue resolution.
What We're Looking For
  • Technical Aptitude: Strong technical knowledge and problem-solving skills to address complex customer issues.
  • Communication Skills: Excellent interpersonal and communication skills to build trust and rapport with customers.
  • Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines.


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