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Sales and Branch Operations Associate

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia ALKAFFARY GROUP Full time

At Alkaffary Group, we are committed to delivering exceptional service and sales excellence. As an Inside Sales Representative, you will play a crucial role in achieving this vision. You will work closely with our sales team to amplify revenues and achieve targeted business outcomes across our branch network.

Main Responsibilities:

  • Customer Support: Provide excellent customer support, answering queries and resolving issues promptly.
  • Product Information: Offer comprehensive product information, addressing customer inquiries and providing personalized solutions to meet their needs effectively.
  • Sales Promotion: Actively promote and sell products to customers, showcasing their features and benefits tailored to individual preferences.
  • Sales Performance: Meet and exceed sales targets by leveraging your skills and expertise within the branch setting.
  • Record Keeping: Maintain accurate records of customer interactions using the CRM system to ensure seamless communication and follow-up.
  • Cross-Functional Collaboration: Collaborate closely with the marketing department to align sales strategies with branch-specific promotional initiatives.

Requirements:

  • Degree and Experience: A degree in Business Administration, Marketing, or a related field, along with minimum 2 years experience in inside sales or a similar role.
  • Communication Skills: Exceptional verbal and written communication skills.
  • Customer Focus: A strong customer-oriented mindset with proven ability to build relationships.
  • Technical Skills: Proficiency in CRM software and Microsoft Office applications.
  • Analytical Skills: Strong analytical and problem-solving skills.
  • Goal-Orientation: Goal-driven with a desire to exceed targets.
  • Adaptability: Willingness to adapt and learn in a fast-paced environment.