Customer Relationship Manager

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia ALKAFFARY GROUP Full time

About the Role:

We are seeking an experienced Inside Sales Representative to join our team, specializing in branch operations. As a key member of our sales team, you will be responsible for driving sales growth, building customer relationships, and collaborating with cross-functional teams to achieve business outcomes.

Responsibilities:

  • Identify and pursue new sales opportunities, leveraging your knowledge of the market and our products to drive revenue growth
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions to meet their expectations
  • Work closely with the marketing department to align sales efforts with branch-specific promotional initiatives
  • Stay up-to-date with industry trends and developments, applying this knowledge to enhance sales performance and customer engagement
  • Maintain accurate records of customer interactions, ensuring seamless communication and follow-up

Requirements:

  • Degree in Business Administration, Marketing, or a related field is preferred
  • Minimum of 2 years experience in inside sales or a similar role
  • Exceptional verbal and written communication skills
  • A strong customer-oriented mindset with proven ability to build relationships
  • Proficiency in CRM software and Microsoft Office applications
  • Strong analytical and problem-solving skills
  • Goal-driven with a desire to exceed targets
  • Willingness to adapt and learn in a fast-paced environment


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