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Sales & Telesales Coach - Real Estate Sector

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Randstad (Schweiz) AG Full time

Job Description:

The Sales & Telesales Quality Assurance Supervisor is responsible for monitoring, evaluating, and improving the quality of sales calls made by a team of 20 sales and telesales agents in the real estate sector.

Main Responsibilities:

  • Monitor and assess sales calls to ensure they meet company standards and customer expectations.
  • Develop and implement call quality scoring systems to evaluate agent performance and provide feedback.
  • Coach and train agents to improve their sales techniques, objection handling, and closing skills.

Qualifications:

  • Minimum three years of experience in call center quality assurance, telesales, or real estate sales coaching.
  • Strong understanding of real estate sales cycles, lead conversion, and customer engagement.
  • Excellent listening and analytical skills to evaluate agent performance and recommend improvements.