GRC Performance Enhancement Specialist

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time
About the Role

In this position, you will support EJADA and customer/project needs by leveraging your ITSM/GRC expertise to adapt our processes and meet specific requirements.

Responsibilities
  • Service Delivery:
  • Manage IT service delivery to ensure optimal results.
  • Monitor and report on IT service performance.

Process Optimization:

  • Optimize IT processes to enhance efficiency and effectiveness.
  • Implement process changes to improve service delivery.

Knowledge Sharing:

  • Deliver workshops and awareness sessions to share knowledge and best practices.

Documentation:

  • Develop and maintain ITSM/GRC-related documentation.

Continuous Improvement:

  • Develop improvement plans for each ITSM/GRC sector.
  • Assess how well our IT services align with best practices.


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