GRC Performance Enhancement Specialist
3 days ago
In this position, you will support EJADA and customer/project needs by leveraging your ITSM/GRC expertise to adapt our processes and meet specific requirements.
Responsibilities- Service Delivery:
- Manage IT service delivery to ensure optimal results.
- Monitor and report on IT service performance.
Process Optimization:
- Optimize IT processes to enhance efficiency and effectiveness.
- Implement process changes to improve service delivery.
Knowledge Sharing:
- Deliver workshops and awareness sessions to share knowledge and best practices.
Documentation:
- Develop and maintain ITSM/GRC-related documentation.
Continuous Improvement:
- Develop improvement plans for each ITSM/GRC sector.
- Assess how well our IT services align with best practices.
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