Client Management Specialist

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia HSBC Full time
Job Summary

We are seeking a highly skilled Client Management Specialist to join our team at HSBC Saudi Arabia. The successful candidate will be responsible for supporting the Client Management function to ensure that our operations are in compliance with local regulations and IBSA policy.

Key Responsibilities
  • Onboarding and Offboarding
    • Assist in all onboarding requests on behalf of our product teams, assuming the operational point of contact for clients.
    • Act as the interface between our IBSA KYC Ops, product teams, and clients for onboarding and ongoing KYC refreshers.
    • Coordinate additional information from clients to enable our downstream IBSA Middle Office functions to undertake their work.
  • Client Experience
    • Build and maintain relationships with clients outside of client management, including shared services, Front Office, IT, Legal, and Compliance.
    • Provide support for complaints management within our GB&M business.
  • Coordination and Facilitation
    • Coordinate regular meetings with internal stakeholders, such as Middle Office, Compliance, Legal, etc., to discuss service levels and turn-around times.
    • Facilitate legal document negotiation with clients, along with our IBSA Legal team.
    • Be a coordination point with HSBC and SABB RM and product teams for client onboarding and reviews.
  • Project Support
    • Assist with any other projects as agreed with the Head of GBM, COO-GBM, and Head of GBM Strategic Initiatives.
Requirements
  • Experience within an onboarding or KYC background.
  • Positive 'can-do' attitude.
  • Pro-active and business-oriented, with proven ability to prioritize and manage conflicting demands and assess stakeholder needs to improve customer experience.
  • Microsoft Word, Excel, Power Point.
  • Arabic knowledge would be an advantage but not essential.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marsh & McLennan Companies Full time

    Job SummaryWe are seeking a highly skilled Client Relationship Management Specialist to join our team at Marsh & McLennan Companies. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing expert advice and guidance on cyber risk management and insurance solutions.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marsh & McLennan Companies Full time

    Job SummaryWe are seeking a highly skilled Client Relationship Management Specialist to join our team at Marsh & McLennan Companies.Key Responsibilities:Develop and maintain strong relationships with designated clients, serving as the primary point of contact for day-to-day communications.Conduct thorough research on client businesses, industry trends, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Sahm Capital Full time

    Job SummaryThe Client Care Specialist will play a vital role in supporting clients by providing helpful information, answering questions, and responding to complaints while assisting in achieving Sahm Capital's objectives, mission, and vision in line with client care systems objectives and regulatory criteria.Key ResponsibilitiesRespond to client inquiries...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Willis Towers Watson Full time

    About the RoleThe RDI Client Success and Growth Specialist is a key position within the Strategic and Enterprise client segment in the Kingdom of Saudi Arabia. This role is responsible for supporting and growing the relationship with a portfolio of industry-specific clients.Key ResponsibilitiesRelationship Building & Client ServicingManage participation...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Franklin Templeton Full time

    About the RoleWe are seeking an experienced Institutional Client Relationship Manager to join our team in Dubai or Riyadh. As a key member of our client coverage team, you will be responsible for managing existing client relationships in the Middle East region on a day-to-day basis to ensure a high-quality service experience for our clients and long-term...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Jasara Program Management Company Full time

    Cost Management SpecialistJasara Program Management Company is seeking a skilled Cost Management Specialist to manage the cost aspects of our construction projects. As a Cost Management Specialist, you will be responsible for ensuring the efficiency and cost-effectiveness of our projects through accurate cost estimation and control.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj HCM Jobs Full time

    Job SummaryWe are seeking a seasoned Business Development Specialist to join our team at Rawaj HCM Jobs. As a key member of our sales team, you will be responsible for identifying and targeting potential clients, developing strategic plans to attract and acquire new business opportunities, and building a robust pipeline of potential clients.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page International (UAE) Full time

    About Our ClientThe client is a leading independent financial services firm providing financial advisory services to private investment offices of select families and ultra-high net worth individuals. The client is an outsourced Chief Investment Officer advisory with a multi-million dollar assets under administration.Job ResponsibilitiesClient Relationship...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Deutsche Bank Full time

    {"h1": "Know Your Client Analyst - Associate", "p": "At Deutsche Bank, we are committed to delivering exceptional client experiences while maintaining the highest standards of regulatory compliance. As a Know Your Client Analyst, you will play a critical role in ensuring that our clients meet the necessary requirements for onboarding and account...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Innovationteam Full time

    About InnovationTeamInnovationTeam is a premier technology company focused on delivering innovative solutions and exceptional client experiences. We are a dynamic and forward-thinking organization that thrives on collaboration and creativity.Job SummaryWe are seeking an experienced and dedicated IT Engagement Manager to join our team. As the IT Engagement...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Deutsche Bank Full time

    {"Overview": "At Deutsche Bank, we are committed to delivering exceptional client experiences while ensuring compliance with regulatory standards. As a Know Your Client (KYC) Operator, you will play a critical role in client onboarding and exception management, working closely with senior stakeholders to ensure seamless execution of transactions and...

  • Account Manager

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia PARK Senior Villas Chandler Full time

    Job SummaryPARK Senior Villas Chandler is seeking a highly skilled Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for building and maintaining strong relationships with our clients, developing and implementing digital strategies to meet their needs, and ensuring that their expectations are met.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Wotn Full time

    About WotnWotn is a leading event management company in Saudi Arabia, specializing in 360-degree luxurious event management services. We are passionate, creative, and dedicated to providing exceptional experiences for our clients.Job SummaryWe are seeking a highly skilled and experienced Event Management Professional to join our team as a Client Relationship...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marsh & McLennan Companies, Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Client Relationship Manager to join our team at Marsh & McLennan Companies, Inc. in Riyadh, Saudi Arabia. As a key member of our Construction Practice, you will be responsible for developing and maintaining strong relationships with our clients, providing risk management advisory services, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Consulting Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Management Associate to join our team at Consulting Company. As a Client Management Associate, you will be responsible for managing client relationships, coordinating company registrations, and providing support to the RfP team.Key ResponsibilitiesClient ManagementAct as the primary...


  • Riyadh, Ar Riyāḑ, Saudi Arabia 9B Careers Full time

    Client and Stakeholder Interface Manager Job Description **About the Role** We are seeking a highly experienced Client and Stakeholder Interface Manager to join our Riyadh team. As a key member of the senior management team, you will be responsible for managing all stakeholders to ensure successful delivery of the program. **Key Responsibilities** *...


  • Riyadh, Ar Riyāḑ, Saudi Arabia JASARA Program Management Company Full time

    About the RoleJASARA Program Management Company is seeking a seasoned Talent Management Senior Specialist to drive strategic talent initiatives and contribute to the company's success. As a key member of the HR team, you will partner with senior leaders to identify talent needs, design and implement talent management programs, and foster a culture of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Emdad For Management Consultation Full time

    Job Overview: Emdad For Management Consultation is seeking a highly skilled and detail-oriented Logistics Import & Export Specialist to oversee our international supply chain operations. The ideal candidate will be responsible for ensuring compliance with all regulatory requirements and optimizing logistics processes.Key Responsibilities:Coordinate and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Eram Talent Full time

    About Eram TalentEram Talent is a leading provider of innovative solutions for businesses seeking to optimize their product development and management processes. We are committed to delivering exceptional results and exceeding our clients' expectations.Job SummaryWe are seeking a highly skilled Product Lifecycle Management Specialist to join our team. As a...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Franklin Templeton Full time

    About the RoleWe are seeking an experienced Institutional Client Account Manager to join our team in Dubai or Riyadh. As a key member of our client coverage team, you will be responsible for managing existing client relationships in the Middle East region, ensuring a high-quality service experience for our clients and long-term retention of assets and fee...