Client Success Manager
5 days ago
We are seeking a highly organized and detail-oriented Client Relationship Executive to join our Operations Department. This role involves managing client relationships, providing administrative support, and ensuring smooth office operations. The successful candidate will have excellent communication skills, be able to multitask, and work effectively in a fast-paced environment.
Key Responsibilities:
Clients:
- Liaise with government departments and authorities to ensure accuracy and timeliness.
- Provide exceptional customer service and communicate efficiently with internal and external stakeholders.
- Manage client documentation, including translation, attestation, and scanning.
- Create accounts and apply for clients' online applications through various portals.
- Report and resolve office facility-related issues promptly.
- Answer and screen incoming phone calls, and forward them to relevant personnel.
- Organize and update office contact information and filing.
- Schedule meetings and online meetings with calendar invitations.
What You'll Need:
A degree in business administration or a related field, fluency in both Arabic and English, and 2+ years of experience working in corporate services or professional services within KSA are required. Proficiency in MS Office and CRM software is also necessary. The ideal candidate should possess basic project management and coordination skills and be able to work effectively in a team environment.
Benefits:
At Creation Business Consultants, we offer a comprehensive benefits package, including a competitive salary, commission structure, and exclusive discounts. Our employees also enjoy regular team-building activities and social events to foster collaboration.
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