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People Development Partner

2 months ago

Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time
About the Role

As a seasoned People Partner, you will play a pivotal role in shaping the employee experience at Chalhoub Group. Reporting to the Country Management Team, you will provide operational HR support, strategic advice, and guidance to ensure the company's ambitious business strategy is supported by a high-performing team.

Key Responsibilities
  1. Define and Implement People Vision: Develop and execute a comprehensive people strategy that aligns with the company's business objectives, focusing on talent acquisition, development, and retention.
  2. Review and Enhance Operating Model: Analyze the current organizational structure and workforce planning approaches to ensure optimal alignment with future business needs, scalability, and employee satisfaction.
  3. Competitor and Industry Insights: Conduct research on industry trends, competitor approaches, and best practices to inform the development of the employee experience roadmap, identifying gaps and opportunities for business enhancements and innovation.
  4. Guidance and Recommendations: Provide expert advice and guidance on complex people-related issues, including recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations, and employee engagement.
  5. Leadership and Team Development: Offer clear and inspirational leadership to motivate and develop the team, ensuring high-quality, customer-centric services are delivered.
  6. Change Agent: Act as a catalyst for change, identifying opportunities to improve the employee experience and define the employee value proposition.
  7. Localization Strategy: Lead the development of initiatives aligned with the company's localization strategy.
  8. Policies and Procedures: Continuously assess and improve existing policies, procedures, and programs to enhance efficiencies and employee satisfaction.
  9. Employee Onboarding and Development: Design and execute brand-specific employee onboarding, training, and development programs to enhance the team's skills and awareness of behavioral, technical, and leadership competencies.
  10. Talent Acquisition and Performance Management: Collaborate with the Talent Acquisition team to ensure internal and external recruiting strategies attract high-caliber candidates, and work with Group HR to implement the annual performance management cycle.
  11. Employee Engagement and Commission Schemes: Continuously review and monitor the effectiveness of employee commission schemes, making recommendations for change, and identify high-potential employees through employee profiling.
  12. Training and Development: Collaborate with the Learning team to assess training needs, providing relevant and inspiring training and development programs, and monitor the brand's training budget and individual learning consumption.
  13. HR Analytics: Use HR data to support reporting, action planning, and decision-making, making recommendations for change.
  14. Culture Transformation: Provide advice and guidance to leaders and managers on how to act as role models to create a positive and inspiring team climate.
  15. Diversity and Inclusion: Champion Group and brand-specific Diversity and Inclusion initiatives, focusing on culture change, nationalization, and employee wellbeing.
  16. Employee Engagement Surveys: Collaborate with the People Experience team to design employee engagement surveys, ensuring necessary action planning and improvement goals are met.
  17. Key Performance Indicators: Develop KPIs to track progress and improvements in employee engagement, ensuring continual improvement.
  18. Employee Communications: Manage all people and process-related employee communications, using My Chalhoub and other inspirational approaches to embed key messages.
  19. Manpower Planning: Lead/support annual manpower planning with Brand/Function Leaders, ensuring vacancies are managed in line with the approved budget and executed through the correct recruitment process.
  20. Role Assessments and Recommendations: Assess current roles and provide recommendations for new roles in coordination with Business Head and Vertical Head of People.
  21. Recruitment Process: Participate in the recruitment process through assessment centers or competency-based interviews.
  22. Employee Grievances: Ensure all escalated employees' grievances are closed.
Requirements

To succeed in this role, you will need:

  1. HR Best Practices and Industry Standards: Excellent knowledge of HR best practices and industry standards.
  2. Change Agent: Proven experience of acting as a change agent to bring about change.
  3. Influencing and Leadership: Ability to influence without authority and be regarded as a credible trusted advisor to the business.
  4. Employee Centricity: Employee-centric with the ability to build trust and act as a coach and mentor for employees.
  5. Leadership Skills: Self-aware, with the appropriate leadership skills to inspire, manage, and develop high-performing teams.
  6. Commercial Acumen: Comfortable with healthy challenge and able to operate at a strategic level, with experience of working in a fast-paced, matrixed environment.
  7. Commercial Mindedness: Commercially minded with the ability to manage budgets, interpret complex data and analytics to support decision-making.
  8. Communication and Project Management: Exceptional communication, relationship-building, and project management skills.
  9. Future Focus: Future-focused with the ability to use creative and inspiring approaches to enhance employee experience programs, concepts, and techniques.