IT Operations Manager

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia COREcruitment Full time

Job Title: Assistant IT Manager

Location: Saudi Arabia

We are seeking an experienced IT Operations Manager to join our team at COREcruitment. The ideal candidate will have a strong background in IT operations and management, with a proven track record of overseeing and managing IT operations for large-scale organizations.

The successful candidate will report directly to the IT Director and will be responsible for leading a team of junior IT Coordinators. Key responsibilities will include:

  1. Monitoring and Maintaining IT Infrastructure: Ensure the smooth operation of all computer hardware and software, and perform regular maintenance tasks to prevent downtime and ensure optimal performance.
  2. Inventory Management: Maintain accurate records of all hardware, software, and manuals purchased by the organization.
  3. Software Management: Ensure that all software runs with no output errors, no response time problems, and functions according to specifications.
  4. Reporting and Documentation: Prepare regular reports on IT systems and issues, and maintain documentation of telephone system configuration and MPT lines.
  5. Technical Support: Provide technical support to users, including troubleshooting and resolving technical issues.
  6. Team Leadership: Lead a team of junior IT Coordinators and provide guidance and support to ensure the successful delivery of IT operations.
  7. Communication: Act as the primary point of contact for all outside agents in computer technology-related matters.
  8. User Support: Respond to user requests and provide adequate support to ensure minimal downtime and optimal performance.

The ideal candidate will have a strong background in IT operations and management, with a proven track record of success in similar roles. Prior experience in a luxury resort or remote island environment is highly desirable, as is experience working in the GCC region.



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