Luxury Guest Services Manager

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time
Luxury Guest Services Manager

Sofitel Mumbai BKC invites applications for a Luxury Guest Services Manager to oversee the delivery of exceptional guest experiences.

Key Responsibilities:

  • Develop and implement strategies to enhance guest experiences and drive customer satisfaction.
  • Lead a team of Guest Experience Ambassadors to ensure seamless guest transitions and recognition.
  • Analyze guest feedback and develop action plans to drive improvements.
  • Compile feedback reports and lead Brand Assurance Meetings.
  • Stay up-to-date with competitor trends and industry developments.

Requirements:

  • 2+ years of experience in luxury hospitality, preferably in a management role.
  • Strong understanding of customer service principles and loyalty programs.
  • Excellent communication and leadership skills.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Professional Full time

    About UsWe are a globally recognized luxury hotel in Riyadh, known for our exceptional service, elegance, and world-class hospitality. Our property caters to high-profile guests, business travelers, and tourists, offering an unparalleled hospitality experience. As a Front Desk Representative, you will be the face of our brand, delivering a warm welcome and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Integrated Personnel Services Limited Full time

    We are seeking an experienced Luxury Service Expert to join our team at a high-end resort in Riyadh.Key Responsibilities:Provide exceptional personalized service to guests, ensuring their needs are met and exceeded.Collaborate with the F&B team to deliver impeccable fine dining experiences, including silver service and in-room dining.Maintain a professional...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full time

    Luxury Guest Services Director Position:We are looking for an Executive Guest Services Director to lead our luxury guest services team at Kimpton Hotels.Main Responsibilities:Ensuring that all guest feedback is communicated to the relevant departments for continuous improvement.Maintaining up-to-date knowledge of local attractions, restaurants, events, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia ARK People Solutions Full time

    We are seeking an experienced Luxury Service Professional to join our client's elite household in Saudi Arabia. This prestigious opportunity allows the successful candidate to work in a high-end environment where exceptional service is expected at every level.As the ideal candidate, you will play a pivotal role in ensuring the comfort and satisfaction of the...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    About the RoleWe are seeking an experienced Luxury Guest Experience Coordinator to join our team at Sofitel Mumbai BKC. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our high-end clients.Your key responsibilities will include:Managing guest relationships and ensuring that their needs are...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

    Are you passionate about providing exceptional service and creating memorable experiences for our guests? As a Guest Services Coordinator at IHGarmyhotels, you will have the opportunity to make a real difference in the lives of our guests.In this role, you will be responsible for managing guest requests, resolving issues, and ensuring that every guest feels...

  • Luxury Service Manager

    14 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    About UsSofitel Mumbai BKC is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. Our commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable.We strive to create an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    The Sofitel Riyadh Hotel & Convention Center offers a unique opportunity to work in a luxurious and elegant environment, providing exceptional customer service to guests from around the world.As a Front Office Operations Manager, you will be responsible for overseeing daily front office operations, supervising staff, and ensuring a safe environment for...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full time

    Service ExcellenceWe are seeking a customer-focused Bar Supervisor to join our luxury hotel team at Kimpton. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.About the PositionThis is an exciting opportunity for a motivated and organized individual to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Selective Touch Consultancy Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Selective Touch ConsultancyTalent Acquisition | Headhunter | Training and Development CoordinatorRole Overview:A prestigious hospitality restaurants group is seeking a Guest Relations Manager to enhance customer experience and ensure exceptional service...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Integrated Personnel Services Limited Full time

    We are recruiting for a Personalized Guest Experience Specialist to join our team at a luxurious resort in Riyadh.Main Responsibilities:Design and implement personalized service strategies to exceed guest expectations.Work closely with the F&B team to create memorable fine dining experiences, including silver service and in-room dining.Develop and maintain...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Dam Holding | Luxury Vehicles Full time

    Job DescriptionWe are seeking a highly skilled Luxury Vehicle Detailing Technician to join our team at Dam Holding | Luxury Vehicles. As a key member of our team, you will be responsible for delivering exceptional results through your technical expertise and attention to detail.Key ResponsibilitiesPPF and Window Tinting: Proven ability to install...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    Job Description:As a key member of our spa team, you will be responsible for providing exceptional guest services and ensuring a seamless experience for all visitors to our luxury spa. Your primary focus will be on attending the morning meeting, highlighting VIP guest arrivals, and promoting our spa services and facilities.The ideal candidate will have...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

    About Sofitel Riyadh Hotel & Convention Center:Sofitel Riyadh Hotel & Convention Center is a luxurious five-star hotel that offers an unparalleled experience. We are committed to providing exceptional service and exceeding our guests' expectations.Job SummarySupervise the bell attendants and valet parking operations.Ensure compliance with hotel standards and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

    SOFITEL Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian WarmthOur hotel is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. Our commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable.We are looking for a Heartist who...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Selective Touch Consultancy Full time

    About the Role:We are seeking an experienced Guest Relations Manager to join our luxury hospitality group.As a key member of our team, you will be responsible for enhancing customer experience and ensuring exceptional service standards.The ideal candidate is passionate about hospitality, customer-focused, and skilled in guest engagement.Guest Experience...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Professional Full time

    We are seeking an experienced Luxury Property Manager to join our team at Professional in Dubai. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our luxury property.The ideal candidate will have a strong background in hotel management, guest services, and revenue optimization. They will be...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full time

    Job DescriptionWe are seeking a highly skilled and experienced Concierge Agent to join our team at Kimpton Hotels. As a Concierge Agent, you will be responsible for providing exceptional guest service, ensuring that every guest feels welcome and valued.Key Responsibilities:Guest Interaction: Greet guests upon arrival, provide a warm welcome, and assist with...

  • Luxury Retail Manager

    18 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Golf Saudi Full time

    We are seeking a motivated and experienced Luxury Retail Manager to oversee our retail operations at the Royal Golf Club in Diriyah.Key ResponsibilitiesLead a team dedicated to providing outstanding customer service, ensuring that our retail offerings align with the highest standards of luxury and quality.Analyze sales data and product trends to optimize...

  • Luxury Resort Manager

    18 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia NOVOTEL Full time

    About This OpportunityWe are looking for a seasoned Rooms Division Manager to lead our team at NOVOTEL. As a key member of our executive team, you will play a critical role in shaping the future of our luxury resort.Your Key Responsibilities Will Include:Strategically planning and executing operational initiatives to drive revenue growth and enhance guest...