Guest Services Representative
5 days ago
Mandarin Oriental Hotel Group Limited is a world-renowned hospitality brand that seeks a dedicated Reservations Agent to join our team.
Job Responsibilities- Reservation Management:
- Process and confirm guest reservations made by clients for Rooms, F&B, and Spa services.
- Verify availability of room types and rates, explaining guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Customer Service:
- Provide warm and sincere greetings to all callers.
- Answer questions about property facilities/services and room accommodations, following sales techniques to maximize revenue.
- Input all reservations into the computer, recording all pertinent information and attending to inquiries, complaints, and requests regarding reservations.
- Administrative Duties:
- Maintain complete knowledge of hotel features/services, hours of operations, restaurant concepts, room types, and amenities.
- Remain up-to-date with all promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, and hotel facilities.
- Show complete product knowledge, understand rate structure, and apply rate management.
- Sustainable Initiatives:
- This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.
- Knowledge of waste sorting and recycling procedures is essential.
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Guest Services Representative
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeJob DescriptionThe Guest Services Representative will answer, record, log, and process all guest calls, requests, questions, or concerns. They will operate the telephone switchboard station and provide exceptional customer service to our guests.
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Guest Services Representative
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeSaudi Petroleum Services Polytechnic is seeking a skilled Front Desk Associate to join our team.As a key member of our front office team, you will play a vital role in delivering exceptional guest experiences.Key Responsibilities:Welcome guests warmly and ensure a smooth check-in process.Manage reservations and wait-lists to minimize wait times and enhance...
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Customer Service Representative
7 days ago
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Customer Service Representative
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeJob Title: Customer Service RepresentativeEZOrder, a leading B2B office supply company in Riyadh, is seeking a highly skilled Customer Service Representative to handle sales orders and provide exceptional client support.Key Responsibilities:Efficiently process sales orders received via email by inputting them into our system.Maintain accurate records of...
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Reception and Service Coordinator
22 hours ago
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Guest Service Specialist
7 days ago
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Guest Service Supervisor
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full timeKey ResponsibilitiesTeam Supervision: Lead and mentor the Guest Relations team to maintain high standards of service.Guest Interaction: Greet guests upon arrival, provide warm welcomes, and assist with inquiries, reservations, and special requests.Service Coordination: Collaborate with other departments to fulfill guest requests and ensure seamless...
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Guest Services Manager
7 days ago
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Guest Service Ambassador
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Guest Service Agent
7 days ago
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Customer Service Representative
7 days ago
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Guest Services Manager
7 days ago
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Frontline Hospitality Representative
7 days ago
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Guest Services Coordinator
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full timeStella Stays Inc. is seeking a skilled Guest Services Coordinator to join our team in Riyadh.The successful candidate will have a strong focus on delivering exceptional guest experiences, with a proven track record in hospitality management.You will be responsible for managing front desk operations, supervising maintenance teams, and coordinating repairs.Key...
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Customer Service Representative
3 weeks ago
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Guest Service Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full timeThe Guest Service Specialist at Six Flags Qiddiya City is a vital role in ensuring the cleanliness and hygiene standards of our park. As an Ambassador I - Cleaner, you will be responsible for maintaining the cleanliness and organization of guest areas, restrooms, pathways, and dining areas.Key ResponsibilitiesPerform routine cleaning and maintenance tasks to...
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Receptionist and Guest Services Professional
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full timeAbout the RoleIn this critical front desk position, you will play a vital role in providing an exceptional guest experience at Four Seasons Hotel. As a Front Desk Receptionist, you will be responsible for greeting and registering guests, handling guest requests, and resolving any issues that may arise during their stay.You will work closely with other...
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Spa Guest Services Coordinator
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time**Job Description:** We are seeking a highly motivated and organized individual to join our team as a Spa Guest Services Coordinator. This role is responsible for ensuring that all guests receive exceptional service throughout their spa experience. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...
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Customer Service Representative
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Customer Service Representative
6 days ago
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