Guest Service Supervisor

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full time

Key Responsibilities

  • Team Supervision: Lead and mentor the Guest Relations team to maintain high standards of service.
  • Guest Interaction: Greet guests upon arrival, provide warm welcomes, and assist with inquiries, reservations, and special requests.
  • Service Coordination: Collaborate with other departments to fulfill guest requests and ensure seamless experiences.
  • Problem-Solving: Address and resolve guest complaints or issues promptly and effectively.
  • Local Knowledge: Stay informed about local attractions, events, and services to provide accurate recommendations.


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