Guest Service Supervisor
4 days ago
Key Responsibilities
- Team Supervision: Lead and mentor the Guest Relations team to maintain high standards of service.
- Guest Interaction: Greet guests upon arrival, provide warm welcomes, and assist with inquiries, reservations, and special requests.
- Service Coordination: Collaborate with other departments to fulfill guest requests and ensure seamless experiences.
- Problem-Solving: Address and resolve guest complaints or issues promptly and effectively.
- Local Knowledge: Stay informed about local attractions, events, and services to provide accurate recommendations.
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Supervisor of Beverage Services
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full timeAbout This Role:We are seeking a highly motivated and experienced Bar Supervisor to join our team. The ideal candidate will have a passion for delivering exceptional guest experiences, a strong leadership style, and the ability to work effectively in a fast-paced environment.Responsibilities:Day-to-Day Operations: Oversee the daily operations of the bar,...
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Customer Service Supervisor Lead
14 minutes ago
Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh RDC Hotel & Convention Center Full timeWe are seeking an experienced Customer Service Supervisor Lead to join our front desk team at Crowne Plaza Riyadh RDC Hotel & Convention Center.Key Responsibilities:Lead and manage the front desk team to deliver exceptional guest experiences.Develop and implement effective customer service strategies.Maintain accurate guest profiles and track...
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Guest Experience Leader
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeThe Guest Relations Supervisor plays a crucial role in delivering exceptional guest experiences at Care. As a leader, you will oversee the guest relations team, implement service standards, and ensure seamless interactions between departments.Job Description:Supervise and train the guest relations team to maintain high service standards.Develop and implement...
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Guest Service Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full timeAbout UsSix Flags Qiddiya City is a premier entertainment destination that offers an array of thrilling rides, spectacular shows, and delicious dining options. Our goal is to create an unforgettable experience for our guests, and we are seeking a talented Guest Service Specialist to help us achieve this vision.Job SummaryAs a Guest Service Specialist, you...
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Guest Services Representative
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeJob DescriptionThe Guest Services Representative will answer, record, log, and process all guest calls, requests, questions, or concerns. They will operate the telephone switchboard station and provide exceptional customer service to our guests.
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Guest Services Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full timeAbout the RoleWe are seeking a highly skilled Guest Services Manager to join our team at Kimpton. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences.Key ResponsibilitiesTeam Leadership: Oversee the daily operations of the concierge team, ensuring high standards...
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Cleaning Services Supervisor
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full timeKey Responsibilities:The Housekeeping Supervisor is responsible for ensuring that all areas of the hotel are clean and well-maintained. This includes leading the housekeeping team, conducting regular inspections, managing inventory, and scheduling tasks.Key Performance Indicators (KPIs): Guest satisfaction, cleanliness standards, and team performance.Skills...
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Guest Service Ambassador
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full timeAbout the Role:The Concierge Experience Manager at Sofitel is a key position that requires a unique blend of leadership skills, operational expertise, and a genuine passion for delivering exceptional service. This individual will be responsible for creating unforgettable experiences for our discerning guests, fostering a culture of excellence, teamwork, and...
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Guest Services Representative
16 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeSaudi Petroleum Services Polytechnic is seeking a skilled Front Desk Associate to join our team.As a key member of our front office team, you will play a vital role in delivering exceptional guest experiences.Key Responsibilities:Welcome guests warmly and ensure a smooth check-in process.Manage reservations and wait-lists to minimize wait times and enhance...
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Guest Service Agent
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia (New Hotel Villas Company) Full timeKey ResponsibilitiesGreet guests in a warm and professional manner upon arrival, ensuring a smooth check-in process.Handle guest check-ins and check-outs efficiently, ensuring all required information is accurately recorded.Respond to guest inquiries and provide information about the resort's amenities, services, and nearby attractions.Address guest...
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Guest Services Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CORE Life Full timeWe're seeking a highly skilled and charismatic individual to join our team as a Guest Services Manager. In this role, you'll be responsible for delivering exceptional guest experiences, managing day-to-day operations, and driving business growth.About the Job:You'll oversee the entire guest services process, ensuring seamless communication between members,...
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Luxury Food Service Supervisor
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeAre you a seasoned hospitality professional looking for a new challenge? As a Luxury Food Service Supervisor at CARE, you will play a key role in delivering exceptional guest experiences through effective management of our culinary team.Your primary responsibilities will include creating and managing staff schedules, providing ongoing development...
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Guest Services Coordinator
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full timeStella Stays Inc. is seeking a skilled Guest Services Coordinator to join our team in Riyadh.The successful candidate will have a strong focus on delivering exceptional guest experiences, with a proven track record in hospitality management.You will be responsible for managing front desk operations, supervising maintenance teams, and coordinating repairs.Key...
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Receptionist and Guest Services Professional
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full timeAbout the RoleIn this critical front desk position, you will play a vital role in providing an exceptional guest experience at Four Seasons Hotel. As a Front Desk Receptionist, you will be responsible for greeting and registering guests, handling guest requests, and resolving any issues that may arise during their stay.You will work closely with other...
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Guest Service Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full timeThe Guest Service Specialist at Six Flags Qiddiya City is a vital role in ensuring the cleanliness and hygiene standards of our park. As an Ambassador I - Cleaner, you will be responsible for maintaining the cleanliness and organization of guest areas, restrooms, pathways, and dining areas.Key ResponsibilitiesPerform routine cleaning and maintenance tasks to...
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Spa Guest Services Coordinator
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time**Job Description:** We are seeking a highly motivated and organized individual to join our team as a Spa Guest Services Coordinator. This role is responsible for ensuring that all guests receive exceptional service throughout their spa experience. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...
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Concierge Supervisor
2 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia IHG Hotels & Resorts Full timeRoles and responsibilities A Concierge Supervisor plays a vital role in ensuring that guests receive exceptional service and have a memorable stay. Here are the typical day-to-day activities for this position:Day-to-Day Activities of a Concierge Supervisor Supervising the Concierge Team:Leading and mentoring the concierge team to ensure high standards of...
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Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full timeResponsibilitiesThe Duty Manager is responsible for the following key areas:Operational Oversight: Act as the Manager on Duty and ensure all hotel operations run smoothly, monitoring activities to ensure compliance with hotel policies and standards.Guest Service Delivery: Handle guest inquiries, requests, and complaints promptly and professionally, ensuring...
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Customer Service Team Leader
16 minutes ago
Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh Al Waha, an IHG Hotel Full timeFront Office Supervisor Role:The Front Office Supervisor at Crowne Plaza Riyadh Al Waha, an IHG Hotel, is responsible for leading the front desk operations during their shift. This involves supervising staff, ensuring the efficient delivery of guest services, and maintaining high standards of customer satisfaction.Key Responsibilities:Supervise front office...
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Guest Services Representative
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full timeAbout UsMandarin Oriental Hotel Group Limited is a world-renowned hospitality brand that seeks a dedicated Reservations Agent to join our team.Job ResponsibilitiesReservation Management:Process and confirm guest reservations made by clients for Rooms, F&B, and Spa services.Verify availability of room types and rates, explaining guarantee, special rate, and...