Guest Experience Coordinator

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full time
About Us:
Pause Experience Company, PAUSEAWAY (R) is committed to providing an unparalleled experience for our guests. As a Guest Relations Specialist, you will play a vital role in achieving this goal by delivering exceptional service and exceeding our guests' expectations. If you're passionate about hospitality and have a knack for building strong relationships, we encourage you to apply.

**Key Responsibilities:**
  • Coordinate Front Office operations, including arrivals, room allocations, and special requests.
  • Work closely with other departments to ensure seamless service delivery.
  • Manage guest requests and respond to inquiries in a professional manner.
  • Address guest complaints and follow up on corrective actions.
  • Communicate effectively with all related departments and personnel.
  • Introduce PAUSEAWAY and its facilities to our guests.
  • Build strong relationships with our guests.
  • Handle B2C sales calls and answer prospect guests' inquiries.


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