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Guest Experience Coordinator

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time
About the Role:
We are looking for a highly motivated and customer-focused Guest Experience Coordinator to join our team at Six Flags Qiddiya City. As a key liaison between our guests and our staff, you will play a critical role in ensuring that every guest has an unforgettable experience in our park.

Responsibilities:
  1. Evaluate and address guest complaints in a timely and professional manner
  2. Collaborate with other departments to resolve guest issues and provide necessary assistance
  3. Ensure all guests receive accurate and helpful information about park attractions, shows, and events

Qualifications:
  • Experience in a customer-facing role is essential
  • Excellent problem-solving and conflict resolution skills
  • Able to work in a fast-paced environment and adapt to changing circumstances