Customer Servicing Executive

6 days ago


Jeddah, Makkah Province, Saudi Arabia KONE France Full time

Collections Professional

KONE France is seeking a highly skilled Collections Professional to join our Finance team. In this role, you will be responsible for managing customer relationships, resolving disputes, and ensuring timely payments.

This position requires strong analytical skills, excellent communication abilities, and a results-driven approach. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.

Main Tasks:

  1. Managing customer relationships, including building trust and rapport.
  2. Identifying and resolving disputes, ensuring fair and equitable outcomes.
  3. Developing and implementing strategies to improve collections performance.
  4. Collaborating with internal teams to achieve business objectives.
  5. Monitoring and analyzing key performance indicators (KPIs).

Requirements:

  • Bachelor's degree in Business Administration, Finance, or related field.
  • Minimum 2 years of experience in collections or a related field.
  • Excellent communication, negotiation, and problem-solving skills.
  • Proficiency in software applications, such as Microsoft Office and SAP.
  • Results-oriented and able to work under pressure to meet deadlines.


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