Retail Store Operations Manager

5 days ago


Jeddah, Makkah Province, Saudi Arabia Gulf Marketing Group (GMG Group) Full time

About Gulf Marketing Group (GMG Group):

Gulf Marketing Group (GMG Group) is a global well-being company that retails, distributes, and manufactures a portfolio of leading international and home-grown brands across sport, food, and health sectors. Our vision is to inspire people to win in ways that make the world better.

We are committed to delivering exceptional customer service and fostering a positive work environment for our employees.

As a member of our team, you will have the opportunity to work with a diverse range of products and services, as well as collaborate with cross-functional teams to drive business growth and improvement.

The Role:

  1. Communicates store targets to the team and drives sales to achieve financial objectives.
  2. Maintains proper loss prevention standards and ensures compliance with cash handling, fraud, and theft of products.
  3. Oversees and monitors all point-of-sale activities in the store, including sales transactions, tracking customer orders and payments, registering sales, maintaining inventory updates, providing service, handling returns and refunds, and gathering consumer data for feedback.

Key Responsibilities:

  • Ensures accurate stock merchandise and management within the store.
  • Maintains window and in-store displays to a high standard in line with merchandising guidelines.
  • Covers seasonal peaks and important promotional events when preparing forecasts and staff rosters.

Skills:

  • Speaks English and Arabic.
  • Industry expertise.
  • Product/Category knowledge.
  • Customer orientation.
  • MS Office and tools.


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