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Retail Operations Strategist

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

About the Role:

As a Country Retail Director at Saudi Petroleum Services Polytechnic, you will play a pivotal role in driving business growth and strategic initiatives across our diverse portfolio of retail brands. You will be responsible for developing and activating forward-looking market growth strategies, forging strategic partnerships, ensuring brand integrity, and enhancing the overall customer experience.

Your Key Responsibilities:

  1. Develop and activate forward-looking market growth strategies to double business and drive sustainable growth.
  2. Forge strategic partnerships to increase market share and achieve financial targets and profitability.
  3. Establish and maintain strong relationships with key stakeholders, government authorities, and local communities.
  4. Monitor market trends and competition to identify opportunities for enhancing competitive positioning.
  5. Influence product selection to meet market needs effectively and ensure adherence to brand standards.
  6. Foster a customer-centric culture and spearhead initiatives to enhance overall customer experience and satisfaction.
  7. Ensure adherence to regulatory requirements and effectively manage risks.
  8. Provide visionary leadership to our management team, empowering and motivating them to achieve company targets and strive for operational excellence.

Requirements:

  1. Graduate Degree/Major in Business Management, preferably a Master's degree.
  2. Over 15 years of experience in the region, preferably in KSA, with proficiency in managing and driving cross-functional teams in the retail industry.
  3. Demonstrated ability to set and deliver financial budgets and key performance indicators.
  4. Experience with and passion for retail brands, with an understanding of customer research and market trends.
  5. Strong leadership, communication, negotiation, and strategic planning skills.
  6. Ability to foster an environment where Al-Futtaim behaviors are demonstrated across all levels.
  7. Proficiency in customer focus, individual accountability, continuous improvement, personal leadership, and teamwork.