Retail Operations Director
2 weeks ago
Company Overview
As a renowned luxury fashion brand, our client is dedicated to providing exceptional customer experiences. With a strong focus on personal development and career growth, the company offers exciting opportunities for ambitious individuals to join their team.
The business operates in a fast-paced retail environment, with a commitment to delivering outstanding sales results and exceptional customer service. As a senior member of the management team, you will play a key role in driving business growth and shaping the future of the company.
Job Description
As a store manager, your primary responsibility will be to lead a high-performing team, drive sales, and improve customer experience. Key areas of focus include:
- Scheduling and assigning employees to ensure seamless store operations
- Developing and maintaining product knowledge to provide expert advice to customers
- Effective team and performance management to optimize sales results
- Fostering strong relationships with customers through excellent communication and interpersonal skills
Required Skills and Qualifications
To succeed in this challenging role, you will require:
- A minimum of 3 years' experience working in a retail environment, preferably in a managerial capacity
- Strong leadership and customer management abilities, with a focus on delivering exceptional results
- In-depth knowledge of basic business management processes, including financial planning and analysis
- Excellent communication and interpersonal skills, with the ability to build rapport with colleagues and customers
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