Client Relationship Manager

3 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Informa Group Plc. Full time

Informa Client Solution Managers work with clients and partners across an expert portfolio that includes Business Performance Strategy Management & Leadership Professional Development Finance Project Management HR Sales Marketing PR Property Supply Chain Procurement ICT Healthcare and Industry. 

In this role you will have the opportunity to build on Informas existing credibility to maximise the significant market opportunity for events training and consulting across the GCC.

Job Purpose      

  • Actively secure and develop strategic relationships with key organisations
  • Become a trusted advisor for key stakeholders on internal capability projects and business transformation needs
  • Lead the project delivery team from needs development to successfully
  • Build and maintain Service Level Agreements (SLAs) with new and existing clients
  • Actively promote Informas reputation with all stakeholders whilst increasing profitability and meeting set business development objectives

Main Tasks & Responsibilities

  • Develop new accounts by leveraging Informas reputation as market leader in the business education and events space
  • Followup on inbound leads that come via our events website digital referrals and marketing initiatives
  • Demonstrate a consultative clientfocused approach that reinforces Informa as a trusted partner in the Kingdom
  • Work closely with support departments to ensure a bestinclass client offering
  • Respond to RFPs with proposals that reflect Informas image
  • Forecast and report efficiently and accurately

Qualifications :

Competencies / Skillset

  • Fluent in Arabic and English
  • Strong communicator with a senior stakeholder client audience 
  • Clientfocused with the ability to work collaboratively with both clients and partners
  • Proven consultative selling skills
  • Tender and proposal writing capability
  • Proven ability and desire to work in a targetbased environment
  • Strong proficiency in all Microsoft Office applications Outlook Word Excel and PowerPoint
  • Experience of working with and managing a CRM (for e.g Salesforce)

Background Essential

  • 56 years of solutions sales experience with a proven track record of high value client management
  • Facetoface selling and relationshipbuilding experience

Desirable

  • Experience selling in consulting training conference or events industries

Minimum Education Level Required

  • Educated to degree standard or equivalent

Additional Information :

Core Benefits:  

  • Medical Insurance for individual and family  
  • Annual leave 25 days
  • Remote working on Sundays  
  • Working anywhere 1 month every year
  • School fees contribution 40000 SAR per child per year (up to a max of three children) 
  • Wellbeing Benefits  
  • Family visa costs (up to a max of three children) 
  • Individual annual flight allowance for expats

International Relocation Package*: 

  • Paid flight to Riyadh individual and family (up to a max of three children) 
  • 60 days accommodation or suitable serviced apartment from your arrival date or a oneoff payment of SAR 5000 
  • Up to SAR 2500 reimbursement of shipping goods/excess baggage costs
  • Individual annual flight allowance
  • Paid flight home for individual and end of service gratuity payment when leaving the company (if applicable)  

Local Relocation Package*:  

  • Paid flight to Riyadh individual and family (up to a max of three children) 
  • 30 days accommodation or suitable serviced apartment from arrival date or a oneoff payment of SAR 5000 
  • Up to SAR 2500 reimbursement of shipping goods/excess baggage costs

*If eligible  

We work hard to make sure life at Informa is rewarding supportive and enjoyable for everyone. Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. We dont just accept difference we celebrate it.  We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.  We are proud to provide a disabilityfriendly environment. If you require any support or adjustments to participate in our interview or selection processes please let us know.

Remote Work :

No

Employment Type :

Fulltime

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