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The Role
**Job description**:
- Design, implement, and support on-premises and cloud infrastructure.
- Monitor system performance and ensure high availability and reliability.
- Manage servers (Windows/Linux), storage, networks, and virtualization platforms (e.g., VMware, Hyper-V).
- Provide advanced support for infrastructure issues and service requests.
- Perform maintenance, updates, and patching of infrastructure components.
- Oversee backup, disaster recovery, and business continuity systems.
- Support IT security measures, including firewalls, antivirus, and access control.
- Maintain documentation of infrastructure and procedures.
- Assist with capacity planning and technology evaluation.
- Ensure compliance with policies, standards, and regulations.
**Personal skills**:
- Strong problem-solving and analytical thinking
- Effective communication in English, both written and verbal
- Good time management and ability to prioritize tasks
- Adaptable and quick to learn new technologies
- Detail-oriented with a proactive approach to work
**Technical skills**:
- Windows Server, Linux (Ubuntu, CentOS)
- VMware vSphere, Microsoft Hyper-V
- Microsoft Azure, AWS, Office 365
- Cisco networking, TCP/IP, DNS, VPNs
- Firewalls: Fortinet, Palo Alto
- PowerShell, Bash scripting
- Veeam (backup & recovery)
- ServiceNow (ITSM)
Requirements About the company Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.