Program Director
2 days ago
**Responsibilities**:
- Provide strategic leadership and direction for the overall program of large-scale hospitality projects.
- Develop and implement program management plans, ensuring alignment with organizational goals and objectives.
- Oversee the planning, design, and construction phases of multiple hospitality projects simultaneously.
- Monitor project progress, milestones, and deliverables to ensure adherence to schedules and budgets.
- Serve as the primary point of contact for clients, maintaining strong relationships and addressing their needs and concerns.
- Ensure client satisfaction by delivering projects that meet or exceed their expectations.
- Lead and mentor project managers and project teams, providing guidance and support throughout the project lifecycle.
- Foster a collaborative and high-performance team culture focused on delivering quality results.
- Develop and manage program budgets, ensuring effective cost control and financial management.
- Monitor project expenditures and implement measures to mitigate budget overruns.
- Identify potential risks and challenges associated with program delivery and develop mitigation strategies.
- Proactively address issues to minimize their impact on project outcomes.
- Establish and enforce quality standards and procedures to ensure the highest level of quality in project deliverables.
- Conduct regular quality reviews and inspections to verify compliance with standards.
- Engage with stakeholders, including government authorities, regulatory agencies, and community groups, to ensure alignment and cooperation.
- Communicate project progress and key milestones to stakeholders regularly.
- Oversee contract negotiations and administration, ensuring compliance with contractual obligations and requirements.
- Manage relationships with subcontractors, consultants, and vendors to ensure timely delivery of services and materials.
- Stay updated on industry best practices, emerging trends, and innovations in hospitality project management. Identify opportunities for process improvements and implement initiatives to enhance program efficiency and effectiveness.
**Minimum Requirements**:
- Bachelor's or Master's degree in Civil or Architecture, Engineering, Construction Management, or a related field.
- Minimum of 25 years of experience in program management, with a focus on large-scale hospitality projects within the PMC sector.
- Proven leadership and management skills, with the ability to inspire and motivate teams to achieve goals and objectives.
- Strong understanding of project management principles, methodologies, and tools.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinking and problem-solving abilities.
- Proficiency in budgeting, financial analysis, and cost control.
- Ability to manage multiple projects concurrently and prioritize tasks effectively.
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