Assistant Boutique Manager/المدير

1 week ago


Riyadh, Saudi Arabia Talent Pal Full time

رمز المرجع: 97968

**مدير سوق المتجر المساعد**:
الرياض ، 01، SA

دائم

**عنوان الوظيفة مدير سوق المتجر المساعد**

**تقديم التقارير إلى مدير المتجر**

**الموقع** الرياض

**الهدف الرئيسي**

سيدير مدير سوق المتجر المساعد فريق المتجر للقيام بالأمور التالية:

- مساعدة مدير المتجر في جميع مجالات العمليات التجارية اليومية والشهرية والدورية ، وأنشطة التعلم وأنشطة إدارة علاقات العملاء.
- ضمان اتباع الإرشادات التشغيلية والتدقيق وتنفيذها بشكل صحيح في المتجر.
- تحقيق الأهداف المبيعاتية الاستدلالية والكمية وضمان جودة مستمرة لخدمة ما بعد البيع.
- تطوير علاقة العميل في المتجر والحفاظ على مستوى عالٍ من تجربة العميل.
- تحقيق مؤشرات الأداء الرئيسية للمتجر المحددة من قبل مدير المتجر ورئيس المبيعات.
- أن تكون سفيرًا لـ Vacheron Constantin داخل وخارج المتجر.
- الإبلاغ عن العمليات لمدير المتجر.

**المسؤوليات الرئيسية**

**إدارة عمليات المتجر**
- ضمان المشاركة القوية والمستمرة لضمان اتباع جميع الامتثال والإرشادات من قبل الفريق.
- إدارة دورة المنتج ، وضمان إجراء جرد دقيق وفقًا لعمليات Richemont.
- متابعة أسبوعية مع مدير المتجر لإعادة التجهيزات ، وطلبات الطلبات النشطة ، وحالات خدمات ما بعد البيع.
- ضمان الصيانة الصحيحة لجميع ساعات المتجر عند اللزوم: تغيير الأحزمة ، والتلميع ، والصيانة.
- رصد خدمة ما بعد البيع: مساعدة الفريق في التعامل مع التواصل مع العملاء وICS ، والمساعدة في إيجاد الحلول بطريقة استباقية.

**التحكم المالي وسجل النقدية**
- الامتثال للإجراءات واللوائح القانونية والضريبية والجمارك.
- ضوابط سجل النقدية.
- اقتراح تعديلات نظام العمولة ، إن لزم الأمر ، لضمان استبقاء أقصى عدد من موظفي التجزئة.

**المبيعات**
- تلبية وتجاوز أهداف شهرية لمتجر VC البوتيك وفقًا لاستراتيجية البيع بالتجزئة للعلامة التجارية.
- تحقيق مؤشرات الأداء الرئيسية للمتجر المحددة من قبل مدير المتجر بشكل شهري.
- بناء استراتيجية قادرة على مقاومة الصدمات مع مدير المتجر.

**إدارة مظهر المتجر**
- ضمان تجربة ممتازة وبيئة متجرية.
- ضمان خدمة عالية الجودة من الترحيب والتعامل مع العملاء والخدمات.
- مساعدة مدير المتجر في تنفيذ مفاهيم التجارة المرئية وأنشطة إدارة علاقات العملاء وأكثر من ذلك.
- ضمان تقديم خدمة مثالية للعملاء لتجاوز تجربة العملاء داخل وخارج المتجر وتطوير اهتمام العميل في منتجات Vacheron Constantin من خلال متابعة CRM وخدمة عالية الجودة بعد البيع.

**إدارة الفريق**
- ضمان روح النشاط لجميع المسؤولين عن المبيعات.
- المشاركة بنشاط في مراقبة ظهور وسلوك الموظفين ، وفقًا لسياسة الشركة وإرشادات المتجر (الزي ، المكياج ، اللغ



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