Assistant Restaurant Manager
1 week ago
**Job Summary**:
The **Assistant Restaurant Manager** supports the **Restaurant Manager** in overseeing daily operations, ensuring an exceptional guest experience, and maintaining high operational standards. This role involves supervising staff, managing inventory, and assisting in financial performance while upholding brand values.
**Key Responsibilities**:
**Operations & Guest Experience**:
- Support the **Restaurant Manager** in ensuring smooth daily operations and exceptional service delivery.
- Supervise the floor, ensuring high levels of cleanliness, efficiency, and customer satisfaction.
- Handle guest inquiries, feedback, and complaints professionally to enhance guest experience.
- Ensure food quality, presentation, and hygiene standards align with brand expectations.
**Team Leadership & Training**:
- Lead, motivate, and coach team members to maintain a positive work environment.
- Assist in hiring, training, and onboarding new employees.
- Support with scheduling and managing shift operations to optimize staffing levels.
- Monitor staff performance and provide feedback for improvement.
**Financial & Inventory Management**:
- Assist in monitoring financial performance, including revenue, costs, and profitability.
- Manage inventory levels, control waste, and oversee ordering processes.
- Ensure accurate cash handling, billing, and reconciliation at the end of shifts.
**Compliance & Safety**:
- Ensure adherence to health, safety, and food hygiene regulations.
- Implement and maintain company policies, operational procedures, and quality standards.
- Conduct regular audits to maintain compliance with industry regulations.
**Marketing & Customer Engagement**:
- Support promotional activities and events to drive sales and brand awareness.
- Assist in managing CRM programs to enhance guest loyalty and retention.
- Engage with customers to build relationships and enhance the overall dining experience.
**Qualifications & Requirements**:
- **Experience**: Minimum 3+ years in a supervisory or assistant managerial role preferably in a premium or fine dining concept.
- ** Education**: Diploma or Bachelor's in Hospitality, Business Management, or a related field (preferred).
- ** Skills**: Strong leadership, problem-solving, and multitasking abilities.
- ** Tech-Savvy**: Familiarity with POS systems, CRM tools, and Microsoft Office.
- ** Language**: Proficiency in Arabic & English.
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