Aftersales Operations Manager
11 hours ago
District management and supervision
- Inspection and evaluation of service dealers
- Establishment and maintenance of service standards
- Operational management of service dealerships
- Management of customer complaints and grievances
- Formulation of service policies to enhance customer experience
- Addressing complaints from social media platforms
- Conducting Customer Satisfaction Index (CSI) research
- Administration of service contracts and extended warranty agreements
- Education: Bachelor’s degree or higher in a relevant field
- Experience: Minimum of 5 years of experience in automotive after-sales operations
- Flexibility: Willingness to travel throughout the region as required
- Language requirement: English & Arabic;
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Aftersales Product Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Al Jazirah Vehicles Agencies Co. Ltd. Full time 60,000 - 120,000 per yearJob Title: Aftersales Product ManagerJob Purpose:To develop, manage, and promote aftersales products (service packages, maintenance offers, parts campaigns, accessories, and customer retention programs) that strengthen the dealership's revenue streams, customer loyalty, and brand image in alignment withAlJazirah' s Aftersales strategyand the dealership's...
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National Aftersales Head
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Exeed Saudi Full timeThe National Aftersales Head is responsible for leading and managing all commercial vehicles aftersales operations, including service, parts, customer care, and warranty management. The role focuses on enhancing aftersales revenues, optimizing profitability, ensuring compliance, while maintaining high level of customer satisfaction, This role involves...
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Aftersales Director
1 week ago
Riyadh, Saudi Arabia Antal International Full time**PRINCIPAL RESPONSIBILITIES** - Define a vision and derive strategic and operative objectives. - You will be responsible for creating inputs for the annual business plan and will assist in the annual budget. - Develop appropriate performance indicators for Service and Parts derived from the corporate strategy in coordination with Management - Create binding...
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Aftersales Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BYD Full time $60,000 - $120,000 per yearAbout the RoleThe After-Sales Manager is responsible for developing and executing after-sales strategies in KSA's assigned region. This role oversees the establishment of a robust after-sales network, ensures service performance targets are achieved, manages warranty and parts operations, and drives customer satisfaction—while maintaining compliance with...
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Vendor Manager
2 days ago
Riyadh, Saudi Arabia Autobia Full timeAutobia is a B2B One-Stop-Shop for Automotive After-Sales Services. We are digitizing how businesses trade spare parts and bridging the automotive aftersales supply chain gap by linking resellers and wholesalers to provide better accessibility and availability. **Job description**: As a Vendor Manager, you will have accountability for the business results....
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Sales Associate
2 weeks ago
Riyadh, Saudi Arabia Richemont Full time**MAIN PURPOSE** - The Boutique Sales Associate is responsible for maintaining Customer Service as per the company standard, generating sales in and out of the boutique environment & assist aftersales clients, merchandising, cash register operations in adherence to all Company Policy/Store standards. - Report operationally to Boutique Manager. **Sales &...
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National Head of Parts
19 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Exeed Saudi Full timeThe National Head of Parts is responsible for the strategic and operational leadership of the parts business across Saudi Arabia, ensuring profitable growth, high customer satisfaction, and operational excellence in line with the company's automotive brand standards. This role oversees national parts sales, distribution, inventory management, and supplier...
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Workshop Supervisor
2 weeks ago
Riyadh, Saudi Arabia Al-Futtaim Full time**Job Requisition ID**:172175 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Workshop Supervisor
2 days ago
Riyadh, Saudi Arabia Al-Futtaim Full time**Job Requisition ID**:167568 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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General Manager
2 weeks ago
Riyadh, Saudi Arabia HCP International Full time**Category**:Passenger Cars: Leadership **Location**:Ar Riyad, Saudi Arabia **Salary**:Base salary £150k - £160K per annum plus benefits and annual bonus **Benefits**:Company Car, Laptop, SIM Card, Gym Membership, Housing Allowance, Annual Air Ticket, Healthcare, Education Allowance **Job Ref**:1538 **ROLE DETAILS**: Our client, a leading dealer group...