Restaurant Manager

3 days ago

الرياض, Saudi Arabia Independent Food Company Full time

**Position Overview**:
**Key Responsibilities**:
**Guest Experience & Service Excellence**:

- Ensure an outstanding dining experience by upholding exceptional service standards.
- Handle VIP guests and special requests with professionalism and attention to detail.
- Maintain a strong presence on the floor, engaging with guests to enhance satisfaction.
- Address and resolve guest complaints promptly, ensuring high customer retention.

**Operational Management**:

- Oversee daily restaurant operations, including FOH and BOH coordination.
- Ensure compliance with health, safety, and hygiene regulations.
- Monitor food and beverage quality, ensuring consistency in presentation and taste.
- Implement and maintain SOPs to optimize efficiency and service flow.

**Team Leadership & Training**:

- Recruit, train, and develop a high-performing team dedicated to service excellence.
- Conduct regular staff meetings, briefings, and performance evaluations.
- Foster a positive work culture, promoting teamwork and motivation.

**Financial Performance & Cost Control**:

- Drive revenue growth by implementing strategic sales initiatives.
- Monitor and control costs, including food, beverage, labor, and operational expenses.
- Analyze financial reports, P&L statements, and key performance metrics to optimize profitability.

**Marketing & Brand Development**:

- Collaborate with the marketing team to plan promotions, events, and seasonal offerings.
- Maintain brand standards and ensure consistent positioning in the market.
- Engage in community and industry networking to enhance restaurant visibility.

**Qualifications & Requirements**:

- **Experience**: Minimum **5+ years** in restaurant management, preferably in **fine dining or upscale casual concepts**.
- ** Education**: Degree in **Hospitality Management, Business Administration, or a related field** (preferred).
- ** Skills**:

- Strong leadership, problem-solving, and communication abilities.
- Deep knowledge of food and beverage operations, including wine and fine dining etiquette.
- Proven ability to manage budgets, P&L, and cost control.
- Excellent organizational and multitasking skills in a high-pressure environment.
- ** Industry Knowledge**: Understanding of **luxury hospitality trends and guest expectations** in the GCC market is a plus.

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