Team Leader

1 week ago

الرياض, Saudi Arabia Six Flags Qiddiya City and Aquarabia Full time

**Key Job Responsibilities**

**Position**: Team Leader - Retail Operations
**Location**: Six Flags & AquArabia, Qiddiya City

The role focuses primarily on daily retail operations, including responsibilities for games, photos, and rental operations. The position involves managing revenue, P&L performance, merchandise and inventory planning, supervisor development, training, and staffing.

**Collective Duties**:

- Comply with Six Flags Qiddiya’s code of conduct and ethics.
- Promote Six Flags Qiddiya’s vision, mission, values, and desired behaviors.
- Commit to the company’s rules and regulations.
- Perform tasks as directed to achieve organizational goals.
- Share knowledge with the team and encourage their development.

**Job-Specific Duties**:

- Supervise crew members, ensuring adherence to Guest First standards and correct operating procedures.
- Lead, motivate, and manage the store team to achieve targets.
- Build team spirit and motivate team members to excel.
- Plan staffing and scheduling needs to enhance productivity.
- Analyze sales trends to drive store revenue and per-capita growth.
- Interpret and manage store P&L and control operating expenses.
- Assist with budget preparation, merchandise planning, and forecasting.
- Execute retail functions such as inventory control, signage, layout planning, and visual merchandising.
- Enforce loss prevention measures and collaborate with Finance and Loss Prevention teams.
- Ensure compliance with all park and department policies.
- Initiate consistent disciplinary action when necessary.
- Maintain safety standards and goals.
- Perform various physical tasks, including lifting, transporting goods, and creating visual displays.

**Other Responsibilities**:

- Report to the Retail Operations Assistant Manager.
- Carry out tasks as per the Assistant Manager’s discretion.
- Support park operations as needed.

**Requirements**:
**Experience**
- 0-5 years of experience, preferably in senior supervisory or management roles.
- Experience in large theme park operations is desirable.

**Skills**
**Core Competencies**:

- Strong motivational, leadership, and team-building skills.
- Excellent communication and presentation skills, both written and verbal.
- Ability to accomplish goals through motivation, delegation, and established systems.
- Good organizational skills, creative, outgoing, detail-oriented, and self-motivated.
- Flexibility to work a schedule that includes nights, weekends, and holidays.

**Additional Skills**:

- Problem-solving.
- Relationship Building.
- Decision-Making.
- Strong Communication Skills.
- Learning Agility.
- Conflict Resolution.

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