Call Center Team Leader

**QUALIFICATIONS**: - With 2 years of experience in call center and Reception. **ESSENTIAL SKILLS**: - Good communication Skills. - Good English. - Computer Skills. - Full knowledge of Word, Excel and all Microsoft. **DETAILED JOB DESCRIPTION AND RESPONSIBILITIES**: - Receiving incoming and outgoing calls. - Responding to patients’ inquiries and...

**Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner. - Identify customer needs and provide accurate information and solutions to inquiries. - Document customer interactions and maintain accurate records in our CRM system. - Follow up on customer inquiries and ensure timely resolution of issues. - Collaborate with...

We are looking for a talented **Call Center Executive** to join one of our client's aesthetic clinic located in **Riyadh.** The Employee’s job responsibilities include but are not limited to the following: **Sales & Revenue**: - Manage and respond to all company's communication channels including phone, instant messaging, social media, walk-ins, and...

CCDS is a leading provider of cutting-edge cybersecurity solutions and services. We are currently seeking a highly skilled and motivated Saudi SOC Team Leader to join our team. As a Saudi SOC Team Leader at CCDS, you will play a key role in managing and leading a team of cybersecurity analysts to provide exceptional security operation center (SOC) services...

IHR is seeking for Contact Center Team Leader for an International well-known client in Contact Center outsourcing solutions to work onboard in Riyadh - Kingdom of Saudi Arabia. **Salary**: Monthly Salary (SAR 7000 - SAR 7500) + an Attractive Bonus Scheme + Private B Class healthcare & Well Career Development Business Environment. Permanent role with...

**Location**: RIYADH, SA **Job Family**: N/A **Country/Region**: Saudi Arabia About Coloplast At Coloplast, we aim to make life easier for people with intimate healthcare needs. We seek passionate individuals to join our team and contribute to our mission. Coloplast is a leading supplier of healthcare products and services, specializing in ostomy care,...

**Responsibilities**: - To carry out any additional duties requested by management, related to hotel operational activities. - Answer hotel’s main telephone number and connect guest and colleagues to the correct telephone extension. - Greet all callers with warm and sincere greeting. - To carry out wake-up call procedures to perfection and maintain...

**Job Description Summary**: ECT Service Center Specialist (Tamheer) will act as the face of GEHC to our highly valued customers and serve as the primary contact between the customer and GEHC Service Support. Customer Service Center Specialist is responsible from customer call handling, job management, FMI (Field Modification Instruction) execution and some...

The Role **Requirements**: - 1-3 years’ experience in a call centre environment or in a customer service support role - Good knowledge of IT systems and CRM systems - Knowledge of customer service practices and principles - Good knowledge of English and Arabic About the company

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing....

**Responsibilities include, but are not limited to**: - Ensure that our patient direct staff provide consistent, superior customer service. - Build and maintain a positive working environment that attracts and retains high-quality patient service staff. - Ensure that patients’ questions and issues are resolved properly and quickly. - Instruct patients via...

**Responsibilities include, but are not limited to**: - Ensure that our patient direct staff provide consistent, superior customer service. - Build and maintain a positive working environment that attracts and retains high-quality patient service staff. - Ensure that patients’ questions and issues are resolved properly and quickly. - Instruct patients via...

Bachelor’s degree or equivalent professional experience in security - 4 years experience of physical security management Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed professional to provide hands-on support to our Data Center Security team across Saudi Cluster. As a Data Center Security Manager (DSM), you will be...

Parsons is looking for an amazingly talented **Program Director Data Centers**to lead transformative projects in KSA and beyond. This role involves managing the entire lifecycle of data center projects, ensuring innovation, efficiency, and excellence in delivery. We are leader in advanced project management and engineering solutions. **What You'll Be...

Saudi National Only. - Bachelor’s degree or equivalent professional experience in security - 4 years experience of physical security management - Fluent in Arabic and English. Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed professional to provide hands-on support to our Data Center Security team across Saudi Cluster. As...

The Role Job Description - Lead the Network Operations Center (NOC) team, ensuring effective monitoring and management of network performance. - Oversee the resolution of network incidents and manage escalations as needed. - Monitor service-level agreements (SLAs) and ensure compliance with agreed performance metrics. - Coordinate with other departments to...

Oversee and ensure customer satisfaction by providing timely and satisfactory responses to customer interactions. - Continuously improve work processes to enhance the effectiveness of customer interactions and optimize team performance. - Monitor, supervise, and evaluate performance metrics to ensure objectives are met consistently. - Contribute to sales and...

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Lead the fulfillment team to manage order and request processes across B2B, B2C, and B2B2C channels, ensuring all operations meet established KPIs. - Oversee and streamline workflows to drive continuous improvement in operational efficiency. - Ensure fulfillment accuracy rates meet or exceed 95%, identifying and implementing innovative solutions to improve...

At Six Flags Qiddiya City and Aquarabia, the **Team Leader - Food & Beverage** will assist in overseeing daily operations within the Food & Beverage department. This role involves supervising staff, ensuring high standards of food quality and guest service, and maintaining a clean and organized working environment. The Team Leader will work closely with the...