Quality Assurance Manager

7 days ago

Riyadh, Saudi Arabia Gathern Full time

Are you a strategic leader with a passion for driving quality at scale? Gathern is looking for a Quality Assurance Manager to lead our QA function and ensure the delivery of high-quality products across our platforms. In this role, you'll shape the quality strategy, manage a team of skilled QA engineers, and collaborate closely with engineering, product, and business teams to embed quality into every stage of the development lifecycle.

As a key leader in the tech organization, you will be responsible for enhancing our QA processes, defining KPIs, and championing a culture of continuous improvement, accountability, and innovation.

**Responsibilities**:

- Lead and mentor the QA team to ensure effective execution of testing strategies and delivery of high-quality software.
- Develop and implement scalable QA policies, processes, and standards aligned with business and product goals.
- Drive quality initiatives across squads, focusing on early bug detection, automation, and CI/CD improvements.
- Collaborate cross-functionally to ensure QA involvement across all SDLC phases - from requirements to release.
- Define and track QA and quality KPIs, analyze trends, and present actionable insights to leadership.
- Establish QA OKRs and lead strategic initiatives to reduce bugs and optimize product stability.
- Optimize test planning, regression coverage, and release readiness, ensuring mínimal production incidents.
- Manage team performance, training, and career development, promoting a high-performing and collaborative culture.
- Own the QA roadmap and contribute to engineering leadership strategy and long-term goals.

**Why Join Gathern?**:

- Be part of a collaborative and innovative team driving quality excellence.
- Work on cutting-edge products with real-world impact.
- Enjoy opportunities for professional growth and career advancement.

**Requirements**:

- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 8+ years of experience in software quality assurance, with at least 2 years in a leadership or managerial role.
- Proven experience managing QA in agile environments across web, backend, and mobile platforms.
- Deep understanding of QA methodologies, SDLC, CI/CD, and modern quality engineering practices.
- Strong leadership, people management, and communication skills.
- Experience in building and scaling QA teams, processes, and automation frameworks.
- Solid understanding of QA metrics, KPIs, and reporting tools.
- Fluency in Arabic and the ability to thrive in a fast-paced, cross-functional environment.

**Nice-to-Have Skills**:

- Experience in shift-left testing and risk-based testing approaches.
- Familiarity with Jira, GitHub, test management tools, and observability platforms like Sentry or Datadog.
- ISTQB Advanced Certification or equivalent.
- Experience working in product-led, high-scale tech environments.

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