Key Account Revenue Manager

**JOB TITLE**: Key Account Revenue Manager

**DEPARTMENT**: Commercial Retail

**REPORTING TO**:Country Lead

**ADDITIONAL INFO**:Frequent travel to customer sites will be required within KSA and the region

**PURPOSE OF POSITION**

The purpose of the Key Account Revenue Manager role is to strategically drive revenue growth and optimize profitability within high-value accounts by managing pricing, forecasting, and account-specific revenue strategies. This role is responsible for analyzing market trends form key account perspective, customer data, and sales performance to develop targeted pricing models and revenue initiatives that align with both the company’s financial goals and the unique needs of key accounts.

Through collaboration with sales, finance, and marketing teams, the Key Account Revenue Manager ensures that pricing and revenue strategies are not only competitive but also sustainable, fostering long-term relationships with key clients and maximizing lifetime value. This role demands strong analytical, strategic, and relationship management skills to navigate complex account dynamics and deliver consistent profitable growth.

**KEY RESPONSIBILITIES**
- Client Relationship Management: Build and maintain strong relationships with key clients to define their needs through insightful engagement, anticipate potential challenges, and support revenue growth.
- Develop and Execute KA Revenue Strategies: Design and implement customized revenue strategies for key accounts, ensuring alignment with company financial goals.
- Conduct Pricing Analysis: Analyze pricing trends and competitor benchmarks to set optimal pricing models to maximize the company’s wallet share within the account
- Forecast Revenue: Collaborate with Country Lead and other stake holders to create accurate revenue forecasts and adjust strategies as needed to meet targets.
- Monitor Market Trends: Continuously assess market conditions, customers behavior, and industry developments to adjust pricing and account strategies.
- Escalation and After-Sales support: Ensure that the company is providing timely support in accordance with agreed response time, SLA, AMC and manage related escalations to ensure sustaining customer satisfaction.
- Drive Profitability: Identify revenue optimization opportunities, including upsell and cross-sell initiatives, to maximize profitability in key accounts.
- Lead Cross-functional Collaboration: Partner with sales, finance, marketing, and COE teams to develop cohesive strategies that meet both client needs and revenue targets.
- Analyze Account Performance: Track and evaluate key performance metrics to understand account growth, client satisfaction, and the effectiveness of revenue initiatives.
- Prepare and Present Reports: Develop clear, data-driven reports and presentations for senior management and key clients, outlining account performance and revenue projections.
- Negotiate Contracts and Agreements: Support contract negotiations and renewals to secure favorable terms that align with pricing and revenue strategies.
- Identify Growth Opportunities: Spot new opportunities for account growth through market expansion, service enhancements, or customized product offerings.
- Ensure Compliance: Work with legal and compliance teams to ensure that all pricing models and contracts adhere to regulatory standards and company policies.

**DELEGATION OF AUTHORITY**

As per the Delegating of Authority (DOA), installation audit, stop/start projects based on quality, SLA

**POSITION RELATIONSHIPS**

**Internal**
- Sales
- KAM
- PM
- Finance
- Ops
- DDS
- HD

**External**
- Key accounts
- Contractors
- System integrators
- 3rd party suppliers

**MEASURES OF PERFORMANCE (INDICATORS)**

**Leading Indicators**
- Bookings (orders) YOY Growth
- Funnel metrics (Std FM KPI’s)

**Lagging Indicators**
- Revenue
- Profit margin
- SLA, AMC performance

**PERSONAL QUALIFICATIONS & EXPERIENCE**

**Education/**achievements***
- Mechatronics, Electrical /or Mechanical Engineering degree
- Business Degree

**Experience/**Knowledge**
- A minimum of 5 years of progressive responsible experience in a directly related area, during which technical, analysis rapport has been established as a professional.
- Extensive experience in point of sales systems.
- Demonstrated Experience in Influencing and directing conversations with others through storyboard telling
- Product & solution knowledge (in-depth)
- Understanding end to end requirements including product maintenance, reporting requirements etc.
- Understanding the link between their role and the sales role and deep appreciation of how the role impacts the business meeting sales targets
- Demonstrated experience in client engagement to elicit requirements and build a solution based on an initial vague or ambiguous requirement
- Regulatory Experience
- Track record of driving commercial activities and achieving sales targets

**Specific Skills**
- Extensive Knowledge in Automation, es