Senior Sales Engineer

Date Posted:
2024-11-26

Country:
Saudi Arabia

Location:
Otis Elevator Company Saudi Arabia Ltd, 3rd Floor, Atheer Tiba Business Center, Prince Mohammed Road, Madinah, Saudi Arabia

Role Overview:
The role holder is responsible for supporting the new equipment operations including negotiating new contracts, updating contractual terms and competitive intelligence to grow the market share for Otis - Entity. The role holder is also responsible for conducting a product check post-delivery/installation at the client site to ensure quality and compliance with the scope of delivery. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures

On a typical day you will:

- Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests.
- Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
- Works under the guidance of the Manager - New Equipment to prepare the contracts, negotiate and finalize agreements with clients, based on established guidelines.
- Prepares pre-qualification and technical documents to support the new equipment proposals within Otis - Entity.
- Prepares estimates and issues quotations based on project scope and Otis products pitched to the client.
- Liaises with clients to negotiate new equipment contracts, ensuring all potential client risks are addresses under the renewal terms.
- Executes sales strategies to increase the market share of Otis - Entity across all product lines within the assigned markets.
- Develops a strong relationship with developers/contractors within Otis - Entity by regularly engaging with key contacts and positioning Otis favorably for all new equipment projects.
- Coordinates with the Aftermarket and Service Department to ensure that the terms and conditions of all new equipment agreements are implemented.
- Conducts inspections on all new equipment products delivered and installed at client locations, as per contractual requirements to ascertain the completion of the scope of work.
- Builds competitive awareness of the products being offered in the market to help position Otis - Entity as the preferred provider on all new equipment proposals.
- Assists the Finance Department with the timely collection of payments based on contracting agreements.
- Maintains and updates the new equipment contracts database in the MIS system and provides periodic reports from this and other relevant sources to show the latest status of all contract activity.
- Prepares sales reports, pipeline forecasts as requested by the management.
- Executes sales operations with strict compliance to the quality procedures & ISO policies of the company.
- Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.
- Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
- Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
- Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.

Requirements:

- Bachelor’s degree in Engineering/Sales or equivalent
- Minimum of 5 years of relevant experience with sales operations in a construction/engineering organization
- Fluent written and spoken English essential, Arabic preferred
- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
- Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
- You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us conne