Director of Human Resources

**About us**
**Your day to day**:

- Oversee all aspects of Human Resources Department of the hotels including but not limited to rolling out new HR initiatives, Recruitment, Compensation & Benefits, Employee Relations, Recognition & Training - Ensure policy compliance for all hotel team members - Build and promote a positive team culture while ensuring our guests' experience is unique and brings the brand to life - Act as a business partner to the General Manager and leadership team on all people-related issues - Assist in the creation of and work within the established HR department budget - Monitor staffing and labor standards to manage costs - Mitigate financial risks associated with employee relations issues - Identify and analyze local compensation and benefits practices to ensure financial competitiveness - Create programmers to foster teamwork and a positive work environment for all team members - Educate and train leaders and employees on various topics, including performance management processes, progressive disciplinary processes and related programmers to foster productivity and enhance performance - Conduct new team member orientation by providing information on hotel or Company standards, policies, procedures and team members benefit programmers - Ensure that hotel or company hiring standards and governmental regulations are followed in a timely manner for recruiting and selection processes - Recommend and/or initiate salary, disciplinary and or other staffing/human resources-related actions in accordance with hotel or company rules and policies - Recommend and implement guest service strategies that engage colleagues to respond to changing guest needs - Stay current on market trends and local changes that impact guest satisfaction - Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction - Work with department managers to develop initiatives to achieve service behavior standards and drive continuous improvement in the guest experience - Develop awareness and reputation of the hotel and the brand in the local community and promote team members' involvement in the local community - Ensure compliance with relevant employment laws and hotel or company policies and procedures - Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs and supervisory issues.
**What we need from you**
To be successful in this role you’ll have demonstrated excellence in these fields at a similar level as well as outstanding internal stakeholder and owner management, understanding of brand delivery and the ability to impact and influence the overall business agenda and execution. You'll bring great knowledge and experience, be forward thinking and inspirational with a warm and approachable manner. Ideally you'll have a Bachelor Degree in Human Resources or related discipline, with a minimum of 5yrs + experience in Human Resources Management role and ideally will have worked in a multi-unit capacity within a recognized multi-national organization. A solid understanding of Employee Relations practices and the ability to deal effectively with employees across diverse cultures and build management capability, will spell success in this role.
**What we offer**
We will reward all your hard work with a great salary and benefits, a great room discount, and superb training. Join us and you will become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Job Reference: EMEAA27984