Customer Service Representative

3 days ago


Hofuf, Saudi Arabia Sizal Group Full time

Job Summary: The Customer Service Representative will be the liaison between our company and **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication "scripts" when handling different topics. - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable relationships and engage customers by taking the extra mile. **Qualifications**: - 0-1 year of experience. - Fresh Graduate with a bachelor's degree. - Excellent English Language. - Strong phone contact handling skills and active listening. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and presentation skills. نوع الوظيفة: دوام كامل



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