Srr - Logistics Manager (Eo)

Job Description (Roles and Responsibilities) 1

The British Embassy Riyadh has a vacancy for a Logistics Manager on a fixed-term contract of two (2) years.

The jobholder will be responsible for the efficient management of all Logistics for the Embassy and oversight of logístical work in Jeddah. This will include developing vehicle safety, driver safety and skills, transport scheduling, fleet management, and vehicle procurement processes. The jobholder will work closely with a wide range of staff across the Embassy, manage a large team of Drivers, and build contacts with local suppliers. The jobholder will have excellent communication skills and the ability to give clear, concise advice on a range of logístical topics, taking account of procedures and policies.

While the role is based in Riyadh, there will be occasional travel to the British Consulate in Jeddah. The jobholder will manage 18 Drivers in Riyadh and Jeddah and two (2) Mechanics in Riyadh.

**Duties and responsibilities**:

- Transport management
- Draft and propose transport planning, schedules, and delivery plans for VIP visits.
- Co-ordinate internal and external schedules, highlighting pressures and identifying solutions.
- Incorporate feedback channels and measures to gauge impact of communications.
- Support and assist with logistics for diplomatic staff arrivals, departures, and official business.
- Research, review, and develop transport policies to ensure they remain compliant with Foreign, Commonwealth and Development Office (FCDO)/ One HMG rules and regulations.
- Regular meetings with the Regional Overseas Security Manager (ROSM) to ensure the efficient planning and management of Transport team’s forward programme of VIP visits, vehicle maintenance, and improvement projects.
- Maintenance and management of accurate record of transport activity, including but not limited to contacts database, transport use/ statistics, invoicing, and income generation.
- Identifying the destruction of old armoured vehicles (AVs) and procedures from local destruction company.
- Identify process efficiencies and provide recommendations for improvement.
- Continually develop own and team’s knowledge on processes and transport requirements.
- Effectively prioritise own work and work of the team to meet business requirements and objectives.
- Establish/ embed practises and procedures for VIP movement and close protection teams ensuring physical security of guests, with limited supervision.
- Asset management
- Management of transport fleet, including maintenance and updating/ improving the vehicle asset register and reporting procedures.
- Identify planned maintenance requirements and correct deployment of the fleet.
- Responsibility for monitoring and control of Transport inventories and assets.
- Compliance
- Develop vehicle safety, transport scheduling, fleet management, and vehicle procurement processes. Implement policies and best practise on vehicle procurement, ensuring the Mission achieves maximum value for money.
- Ensure compliance with correct accounting procedures.
- Manage maintenance and transport compliance, identifying and highlighting areas for improvement.
- Manage and deliver all aspects of Transport Health and Safety (H&S), including H&S induction, training, and operating procedures.
- Research and draft Embassy transport policy, procedures, and legislation, including but not limited to health and safety.
- Communication
- Review/ develop policies and procedures and pro-actively identify and draft staff communications. Pro-actively inform staff and team of legislative changes and guidance.
- Communicate policies, improvements, and compliance regularly to Senior Management Team (SMT) and Estates Security Directorate (ESD).
- External liaison with Transport Managers at like-minded missions to seek and exchange information, clarify processes/ policies, and identify legislative changes and guidance.
- Liaison with key Ministry contacts, transport, and police department.
- Champion a ‘customer first’ approach. Identify customer requirements and quality standards and highlight improvements to the Transport team to exceed customer expectations.
- Act as the ‘intelligent client,’ identifying requirements and appropriate service level agreements (SLA) to manage and monitor requests.
- Effectively challenge requests if they are not in line FCDO policies and procedures.
- Provide guidance and act as an escalation point on staff matters for diplomatic and country based staff, including dispute resolution.
- Actively build and deepen relationships with key stakeholders internally and externally. Act as internal and external liaison and demonstrate a professional and courteous manner.
- Line management and people management
- Lead and manage the Transport team independently, with limited supervision. Line management of a team of Drivers (18 Drivers across Riyadh and Jeddah) and two (2) Mechanics who are responsible for safe driving and