Office Receptionist

3 days ago

الرياض, Saudi Arabia TAM Development Co. Full time

TAM is a Saudi publicly listed company, specialized in digital solutions and advisory services for public and private sector clients, leading sustainable public transformation from strategy to execution. For over a decade, TAM has been the partner of choice for 50+ government entities. Our agility, expertise, and holistic approach have helped smoothen the processes and paths of Saudi public impact initiatives operating under the Vision 2030 umbrella.

**Key responsibilities and objectives**:

- **Front Desk Management**:

- Greet and welcome visitors in a warm and professional manner, ensuring they are properly directed to their destination.
- Answer, screen, and forward incoming phone calls, taking messages when necessary.
- Maintain a clean, organized, and presentable reception area at all times.
- **Visitor Coordination**:

- Manage visitor check-in and check-out procedures, including maintaining visitor logs and issuing visitor badges.
- Notify employees of visitor arrivals and coordinate with security as needed.
- Provide information and assistance to visitors, ensuring a positive experience.
- **Administrative Support**:

- Assist with scheduling and coordinating meetings, including booking meeting rooms and arranging refreshments.
- Handle incoming and outgoing mail, courier services, and deliveries.
- Manage office supplies inventory and place orders when necessary to ensure availability of essential items.
- **Customer Service**:

- Respond to inquiries from employees, visitors, and callers with accurate information and a helpful attitude.
- Handle customer and client inquiries or direct them to the appropriate department or individual.
- Address and resolve basic issues or escalate them to the relevant department for further assistance.
- **Compliance & Confidentiality**:

- Ensure compliance with company policies, including visitor management and security procedures.
- Handle sensitive information with confidentiality and discretion.

**Requirements**:

- High school diploma or equivalent; a diploma in Office Administration or a related field is preferred
- 1.5 - 2 years of experience in a receptionist, administrative, or customer service role.
- Previous experience in a corporate or professional office environment is a must.
- Strong communication and interpersonal skills, with the ability to interact effectively with employees, visitors, and callers.
- Knowledge of Saudi cultural norms and practices in a corporate setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
- Fluency in Arabic and proficiency in English is a must.

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