Service Sales Leader

1 week ago

المملكة العربية السعودية, Saudi Arabia Medtronic Full time

**Careers that Change Lives**

**A Day in the Life**

Responsibilities may include the following and other duties may be assigned.
- Execute on the overall Service Sales growth strategy across the sub-region.
- Be the first contact for customers in offering service contracts, solutions, & part selling.
- Analyze installed base for potential opportunities in the different geographies.
- Build a dynamic sizable funnel of opportunities suitable to set targets.
- Day to day follow on each opportunity until materialized.
- Ensure proper forecasting of revenues on each cycle, i.e. monthly, quarterly, yearly.
- Highlight and escalate risks as they appear and work on mitigating them in a timely manner.
- Maintain good relationships with and access to key customer decision makers
- Solicit customer input of commercial service thru NPS/surveys and adjust offerings accordingly
- Continuous improvements matching both customer satisfaction and sales potentials
- Differentiate MDT product/solution/service offerings, convey compelling value propositions and present solutions responding to customer needs
- Drive focused product offerings and campaigns across direct & indirect markets
- Addresses internal and external business challenges and ensure timely escalation.
- Work closely with equipment commercial teams to win deals fitting customer and company needs
- Make full use of sales processes/tools and use them effectively for the intended purpose.
- Effectively forecasts budgets, opportunities, gaps, risks, and work on mitigation plans
- Maintain up to date market and competitor knowledge related to their product/solutions/services/geographies.

**Must Have**
- Bachelor’s Degree and minimum 4 years of working experience in the healthcare field
- Previous experience in the Healthcare Industry & good experience in the Sales & service Sales fields
- Minimum 4 years of Service sales in similar markets and products
- Minimum 4 years of a mix management for Direct and indirect countries
- Demonstrated leadership in identifying growth opportunities and working hard to achieve targets.
- Ability to interface with both internal team members and external customers as part of solutions-based sales approach
- Ability to energize, develop and build rapport at all levels within an organization
- Excellent verbal and written communication skills
- Excellent organizational skills

**Good to Have**
- Lean Six-Sigma Certification
- Master’s Degree
- Previous experience in equipment selling

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

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