Program Management Lead

Company Description

Zid is an e-commerce in a box - solution that any retailer can use to start their eRetail. Zid helps them to build their own eStores (with their own name and identity) and integrates them with the supply chain players to enable them to manage and with ease. All of that with affordable cost and decent quality.

Location: Riyadh, Saudi Arabia
Industry: Technology, Information and Internet
Company size: 250+ employees

**Job Description**:
Become a Zider Tech member and join this amazing company that is on top of the e-commerce game Join a company that is not only growing but having fun while doing it. We are a human centric organization with huge growth plans and with a purpose to help more and more people with little or no digital experience to start their online business (e-commerce), move their offline to online or grow their offline businesses even more by having an online presence.

As a **_Program Management Lead_** you should be passionate for Project Management, Team organization, best practices, agility, governance practices, communication and enabling others to make their work more efficient This role will report directly to the CTO and it will become with time the Chief of Staff.

**Qualifications**:
The right person will not only be able to demonstrate their proactive skills but also work with the rest of the team in leading the continuous evolution and improvement of our platform and our team.
- Work closely with the CTO to co-build processes that allow to create a process driven organization with a liquid approach (flexible not rigid).
- Manage the overall capacity, demand and define the best approach to assign the capacity of the technology team to the demand of the business considering time to market, quality, and business needs.
- Manage and centralize all projects information that are running in Zid.
- Regularly participate in key project meetings to ensure that there is a continues review of the progress, identify issues and report on those to ensure these are resolved in a timely manner and without reducing the impact on the delivery.
- Managing multiple projects simultaneously with the support and alignment of the product owners.
- Communicating on new releases that are done by the technology team regardless of the product that releases something to product.
- Work with teams to set milestones, communicate project statuses, and identify/address potential setbacks.
- Manage and own the metrics of delivery, including estimations, effort tracking, delivery costs, capacity, demand, among others.
- Tracking budgets for projects and ensuring an IT overview of the costs being spent.
- Co-build a governance for SDLC and delivery in technology.
- Serve as an leader for the team and overall culture, both internally and externally.
- Co-create an environment where people and technology thrive together to accomplish more than they could apart.
- Influence and facilitate the creation of long-term relationships which add value to Zid.

Additional Information
**Requirements**:

- A background in Software Development or Architecture is a plus.
- A strong organization skills and structure in the approach to solving problems.
- A minimum of 6+ years of experience as a program management or IT Governance for a startup or a fast growing business.
- Hands on solid knowledge and understanding of best practices in Software Development Cycle, Agile development (SAFE), and project/program management (PMI) and governance (ITIL).
- Facility the resource allocation process on each planning session that is done. Have the ability at times to lead the planning session.
- Strong knowledge on OKRs and KPIs. Ability to create, automate tracking and reporting on these.
- Strong knowledge on budget practices with more than 4 years of experience in managing cross-budget across all projects.