Program Coordinator, Corporate Masters

Overview:
Are you interested in joining a dynamic and international team of professionals to transform education?** IE University Corporate Masters** is looking for a **Program Coordinator**in **Riyadh**to join its team

The **Program Coordinator** will be responsible for the delivery and day-to-day management of projects and activities relating to IE’s Corporate Masters. This comprises serving as the key interface between students, professors and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; implementing guidelines and policies; supporting program logistics and operations and supporting faculty members to ensure a world-class Corporate Masters experience for our corporate students in Riyadh.

**Why IE University?**

With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.

**Our Purpose**

At IE University, we foster positive change through education, research, and innovation.

As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.

**Our People**

At IE we are:

- People-driven
- Change Builders
- Autonomy Enthusiasts
- Communication Enthusiasts
- Knowledge Champions

We are looking for a person to join a full-time position in Madrid.

**Responsibilities**:
**Your role as**Program Coordinator**will involve**:
Interaction with Students:

- Meet with corporate students in order to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.
- Co-manage the relationship with class representatives together with other team members
- Support corporate students facing academic difficulties or overall challenges within the programs
- Manage (written and oral) communications with corporate students, including all written regular communications and information points; presentations and information sessions; etc.
- Using corporate student feedback, identify ways to improve their experience with IE.

Interaction with Professors and other departments:

- Liaise with professors to communicate specific corporate student or group situations, request feedback, ensure timely submission of grades, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
- Collaborate with other IE Departments - such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar’s Office, Maintenance Dept., International Mobility Office, etc. - in order to ensure a successful student experience.

Internal Development:

- Offer support with the delivery of the Corporate Masters.
- Attend to all administrative and logístical duties to ensure a smooth running of the department.
- Assist participants and faculty before, during and after the program.
- Offer support to program managers/ admissions with sales related duties:

- Represent IE at promotional events (master classes, fairs, etc.).
- Attend to all administrative duties to ensure a smooth running of the commercial activities
- Participation in the management of onboarding processes, as well as daily interaction with participants and faculty;
- Representing IE XL in face-to-face events on campus and outside;
- Daily commercial activity and attention to participants;
- Helping with event organization. Take responsibility for corporate special program components, areas, initiatives and projects.
- Operational management of the annual budget.

Qualifications:
**To thrive in this role, you should have**:

- A Master’s Degree is strongly preferred. A Minimum of Bachelor's Degree is required.
- Advanced proficiency, in English is a mustwith substantial professional experience in English, Spanish is a plus,.
- A minimum of 3 years of professional experience is required.
- International experience is strongly preferred.
- Strong project management capabilities.
- Experience in multi-stakeholder environments, as well as excellent communication skills and a strong customer orientation, are essential.
- Experience in global management education, or working with business schools, is a plus.
- Based in Riad. Work remotely or from the client's facilities as required.
- Flexibility to travel occasionally to other KSA regions, Spain or other countries.

It’s time to bring your best and make your mark